Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Pizano

Long Beach

Summary

Dynamic Shift Leader with a positive attitude and proven cash handling expertise at Jersey Mikes. Successfully trained new employees and enhanced customer satisfaction through effective problem-solving and team leadership. Recognized for implementing strategies that improved service efficiency, ensuring a smooth workflow during peak hours while maintaining high safety standards.

Overview

2
2
years of professional experience

Work History

Shift Leader

Jersey Mikes
09.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Associate

In-N-Out Burger
07.2023 - 06.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Demonstrated strong multitasking skills by managing multiple orders simultaneously while maintaining attention to detail.
  • Collaborated with team members to maintain a smooth workflow during peak hours, minimizing wait times for customers.

Education

No Degree - Economics

Long Beach City College
Long Beach, CA
06-2027

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Bilingual (Spanish)
  • Attention to detail
  • Flexible and adaptable

Timeline

Shift Leader

Jersey Mikes
09.2024 - Current

Associate

In-N-Out Burger
07.2023 - 06.2024

No Degree - Economics

Long Beach City College

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