Alyssa Potok
Cuyahoga Falls,OH
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
LPN
Continuing Healthcare Solutions
06.2021 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Monitored patient reactions after administering medications and IV therapies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed over 25 patients care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Comforted and counseled patients and families throughout care process.
Server
Texas Roadhouse
01.2018 - 01.2023
- Served lunch and dinner to 50-100 customers per shift at a national chain restaurant
- Memorize over 40 menu items and rotating specials in order to give customized recommendations to guest
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Served bar food and alcoholic beverages including wine, craft beer, and custom cocktails to 100-200+ patrons a night.
Merchandise Leader
American Eagle Outfitters
01.2016 - 01.2021
- Executing effective Floor sets, marketing and merchandising updates; plus always ensuring that the store is always “guest ready” through effective replenishment
- Training and coaching the Floor set team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floor set standards - from uppers and bustforms to tables and wardrobers
- Managed the daily inspection, display, and tracking of inventory which included the tracking of over 300 sku’s daily and overseeing the in- store presentation
- Oversaw the customer experience for over 600 guests weekly and ensured customer centered KPI’s were reached with 95% success
- Processed over 100 complex financial transactions daily with a 98% success rate; Directly managed over $50,000 in merchandise daily
- Managed Administrative functions for the site; Scheduled over 30 deliveries / in-store meetings weekly, responded to email and phone queries, and filed sensitive paperwork.
Education
Associate Degree in Nursing - Practical Nursing
IVStark State College
Akron, OH12.2019
Highschool Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05.2018
Skills
- HIPAA Protocols
- Information Compiling and Auditing
- Task Delegation
- Intravenous Medications
- Tracking Symptoms
- Strong Clinical Judgment
- Quality Assessments
- Patient and Caregiver Education
- Medication Dispensing
- Dementia Knowledge and Care
- Work Planning and Coordination
- Charting and Recording
Timeline
LPN
Continuing Healthcare Solutions
06.2021 - Current
Server
Texas Roadhouse
01.2018 - 01.2023
Merchandise Leader
American Eagle Outfitters
01.2016 - 01.2021
Associate Degree in Nursing - Practical Nursing
IVStark State College
Highschool Diploma -
Cuyahoga Falls High School
Similar Profiles
Trish MinnickTrish Minnick
Vice President of Quality Assurance and Reimbursem at Continuing Healthcare SolutionsVice President of Quality Assurance and Reimbursem at Continuing Healthcare Solutions
Abbagale DossAbbagale Doss
State Tested Nursing Assistant at Continuing Healthcare SolutionsState Tested Nursing Assistant at Continuing Healthcare Solutions
Terri McCabeTerri McCabe
LPN at Continuing Healthcare SolutionsLPN at Continuing Healthcare Solutions