Alyssa Priest
Trabuco Canyon,CA
Summary
Resourceful and detail-oriented hospitality professional with proven experience supporting sales and event teams in a fast-paced hotel environment. Skilled in coordinating administrative functions, preparing contracts and proposals, managing client communications, and assisting with on-site property tours and event logistics. Known for delivering high-quality support with a focus on organization, communication, and guest satisfaction. Eager to leverage strong client service and coordination skills into a dynamic role in meeting and event planning.
Overview
6
6
years of professional experience
Work History
Group Sales Coordinator
Hilton Hotels & Resorts
City, State
03.2024 - Current
- Provide administrative support to Sales Managers by managing calendars, scheduling meetings, and organizing departmental documents
- Answer and direct incoming calls; qualify leads and distribute to appropriate managers based on client needs
- Prepare and generate contracts, proposals, and estimates for group bookings and events
- Assist with client requests and resolve inquiries in a timely, professional manner, ensuring high guest satisfaction
- Conduct property tours and actively promote hotel facilities and services to prospective clients
- Maintain a professional and organized office environment, including upkeep of all office equipment
- Support special projects as needed and help drive team productivity and sales efforts
- Nominated for Employee of the Quarter in recognition of service excellence, team support, and reliability
Sales/Service Associate
GAP
Orange County, CA
11.2023 - 03.2024
- Delivered high-quality customer service in a fast-paced retail setting, managing sales, returns, and online orders
- Handled inventory management and cashier responsibilities with accuracy and efficiency
- Collaborated with team to achieve sales goals and uphold store standards
- Nominated for Employee of the Quarter for exceptional performance and reliability
Team Leader – Advertising Capstone
Northern Arizona University (NAU)
Flagstaff, AZ
01.2023 - 05.2023
- Led a team on a semester-long campaign pitch project for PepsiCo’s Starry brand
- Managed focus groups, events, and team meetings while creating a final advertising strategy and pitch presentation
- Presented final campaign to Pepsi’s brand marketing team, showcasing research, strategy, and design work
Team Event Coordinator – Capstone Gallery
NAU
Flagstaff, AZ
08.2022 - 12.2022
- Coordinated venue logistics and creative layout for a senior Communication Capstone Gallery event
- Handled event setup, content display, lighting, and staging, using Adobe Creative Suite for design
Recruitment Counselor
Panhellenic Council
NAU
05.2022 - 09.2022
- Mentored new Greek life recruits and guided them through recruitment events and selection processes
- Represented Panhellenic Council at official events and ensured alignment with council goals and strategy
Nanny
LaMotte Household
Orange County, CA
05.2022 - 08.2022
- Provided daily care for two children (ages 2 and 5), including meal prep, activities, and routine coordination
- Maintained a safe and nurturing environment while managing flexible, changing schedules
Commerce Secretary
Gamma Phi Beta
NAU
01.2019 - 08.2020
- Maintained all chapter communications, helped plan events, and organized administrative correspondence
Sales/Service Associate
Great Park Ice
Irvine, CA
11.2018 - 08.2019
- Assisted guests with event check-ins, ticket sales, and merchandise purchases
- Managed cash register and customer inquiries during high-volume events
- Helped with inventory, scheduling, and support during on-site tournaments and programming
Education
Bachelor of Science - Communications, Advertising
Northern Arizona University
Flagstaff, AZ05.2023
Skills
- Customer service
- Guest Relations
- B2C sales
- Order Management
- Event Planning
- Coordination
- Contract Support
- Proposal support
- Inventory Management
- Office Management
- Microsoft Office
- Teams
- Salesforce
- Team Leadership
- Collaboration
- Communication
- Problem solving
- Time management
- Effective communication
Awards
- WUE Scholarship, 2019–2023
- National Academic High Achievers Award, 2021–2023
- Employee of the Quarter Nominee, Hilton & GAP, 2024
Locations
- Orange County, CA
- Flagstaff, AZ
- Irvine, CA
Organizations
- The National Society of Collegiate Scholars
- Gamma Phi Beta Sorority
References
References available upon request.
Timeline
Group Sales Coordinator
Hilton Hotels & Resorts
03.2024 - Current
Sales/Service Associate
GAP
11.2023 - 03.2024
Team Leader – Advertising Capstone
Northern Arizona University (NAU)
01.2023 - 05.2023
Team Event Coordinator – Capstone Gallery
NAU
08.2022 - 12.2022
Recruitment Counselor
Panhellenic Council
05.2022 - 09.2022
Nanny
LaMotte Household
05.2022 - 08.2022
Commerce Secretary
Gamma Phi Beta
01.2019 - 08.2020
Sales/Service Associate
Great Park Ice
11.2018 - 08.2019
Bachelor of Science - Communications, Advertising
Northern Arizona University
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