Alyssa Prokop
Berlin
Summary
Currently professional author with strong record of producing engaging and impactful content. Adept at team collaboration and driving projects to successful completion. Skilled in narrative development, editing, and research, with keen ability to adapt to changing requirements. Known for reliability and delivering results that exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Author
Self Employed Writer
11.2023 - Current
- Developed original content across multiple genres, enhancing storytelling techniques and audience engagement.
- Edited and revised manuscripts, ensuring clarity, coherence, and adherence to publishing standards.
- Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
- Overcame writer''s block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
- Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
Residential Assistant
Continuum of Care
08.2018 - 11.2023
- Assisted residents with daily living activities, promoting independence and comfort.
- Maintained clean and organized living spaces to ensure a safe environment.
- Collaborated with team members to coordinate resident activities and events.
- Supported residents in personal care tasks, enhancing quality of life.
- Monitored resident well-being, promptly reporting concerns to supervisors.
- Implemented safety protocols, ensuring compliance with health regulations.
- Provided administrative support by documenting resident needs and preferences accurately.
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts using Therap.
- Aided residents in completing daily routines of care and activities.
- Observed and documented resident progress, reporting recorded metrics to house manager.
- Promoted positive relations between residents and staff.
- Enforced policies and safety standards through building and room rounds.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Sales Associate
FYE
10.2015 - 03.2019
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to achieve sales goals through effective product merchandising.
- Trained new associates on company policies, product knowledge, and sales techniques.
- Implemented promotional strategies to boost seasonal sales and maximize revenue opportunities.
- Maintained visual standards by organizing displays according to brand guidelines and trends.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Vinal Technical High School
Middletown, CT06-2016
Skills
- Creative writing
- Proofreading
- Character development
- Originality
- Content creation
- Self-publishing
- Conflict mediation
- Motivational skills
- Safe space creation
- Mental health support
- Suicide prevention
- Peer mentoring
- Disability awareness
- Customer service
- Teamwork and collaboration
- Cash handling
- Cash handling accuracy
- Client service
- POS system operation
- Retail store operations
- Policy and procedure adherence
- Point of sale operation
- Sales trends
Certification
Servesafe Certified 2015-2020
Medication Certified 2018-2025
CPR & First Aid Certified 2018-2025
PMT Certified 2018-2023
Timeline
Author
Self Employed Writer
11.2023 - Current
Residential Assistant
Continuum of Care
08.2018 - 11.2023
Sales Associate
FYE
10.2015 - 03.2019
High School Diploma -
Vinal Technical High School