Alyssa Pusey
Harrison,MI
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environment. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strive to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Logan's Roadhouse
Lansing, MI
12.2023 - 05.2024
- Greet guests and provide menus.
- Promote desserts, appetizers and specialty drinks to optimize sales.
- Assist in preparing salads and desserts to speed up food service.
- Clean tables and chairs to prepare dining area for next customers.
- Operate POS terminals to input orders, split bills and calculate totals.
- Arrange place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Train new employees to perform duties.
Order Picker Seasonal
Kohl's
Okemos, MI
10.2023 - 01.2024
- Utilized scanning equipment for picking, packing and shipping orders.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
Server
Reno's Sports Bar & Grill
East Lansing, MI
08.2023 - 10.2023
- Greeted guests and provided menus.
- Clean tables and chairs to prepare dining area for next customers.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Work special events on a weekly basis two time a week.
Server/Cashier/Expo
The Great Greek Mediterranean Grill
West Bloomfield, MI
06.2023 - 08.2023
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Managed all takeout orders.
- Bussed and reset tables in an orderly fashion.
Front Desk
Crunch Fitness
Farmington Hills , MI
03.2023 - 08.2023
- Checked guests in and greeted them in a professional manner.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Signed guests up for memberships who were interested in becoming a member of this facility.
- Swept, mopped and vacuumed floors to ensure cleanliness.
Cashier/Hostess/Carryout
Buffalo Wild Wings
Lake Orion, MI
08.2021 - 06.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Respond to customer requests, concerns and provide positive results for an enjoyable dining experience.
- Assisted waitstaff with running orders, clearing tables, cleaning dining room and patio areas.
- Entering orders in the POS system for carryout and managing all takeout orders.
- Bussed and reset tables in an orderly fashion.
Ice Cream Maker
Dairy Queen
Oxford, MI
10.2020 - 08.2021
- Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
- Prepared and made blizzards according to standardized recipes and directions.
- Served guests through the drive through and front lobby.
- Broke down, cleaned and sanitized work stations at the end of the shift.
- Counted the front and drive-thru cash drawers at the end of each night.
Education
Business
Michigan State University
East Lansing, MIHigh School Diploma -
Oxford High School/Oxford Schools Early College
Oxford, MI01-2022
Skills
- Positive and professional
- Customer service
- Multi-tasking
- Cash Handling
- Strong Work Ethic
- Menu Memorization
- Point of Sale (POS) system operations
- Teamwork
Certification
- Alcohol ServSafe 2024
Timeline
Server
Logan's Roadhouse
12.2023 - 05.2024
Order Picker Seasonal
Kohl's
10.2023 - 01.2024
Server
Reno's Sports Bar & Grill
08.2023 - 10.2023
Server/Cashier/Expo
The Great Greek Mediterranean Grill
06.2023 - 08.2023
Front Desk
Crunch Fitness
03.2023 - 08.2023
Cashier/Hostess/Carryout
Buffalo Wild Wings
08.2021 - 06.2022
Ice Cream Maker
Dairy Queen
10.2020 - 08.2021
Business
Michigan State University
High School Diploma -
Oxford High School/Oxford Schools Early College