Alyssa Quintero
New Braunfels,TX
Summary
I am eager to secure a remote position as a guide, leveraging a background in customer service, patient care, and health care environments. With years of experience in health education and practicum, and phone-based support, I excel in enhancing engagement through behavior change techniques and sales strategies. Skilled in managing wellness of others, demonstrating empathy, and adapting to evolving processes. My strong communication skills, organizational abilities, and resilience drive my commitment to improving patient care outcomes and supporting healthcare professionals efficiently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
FLEXOLOGIST
STRETCHLAB
02.2024 - Current
- Demonstrated expertise in anatomy and physiology through continued education courses, enhancing understanding of muscle mechanics and human movement
- Implemented injury prevention techniques to ensure the safety and well-being of clients during stretching sessions
- Cultivated strong client relationships by providing personalized care and tailored stretching programs based on individual needs and goals
- Managed scheduling and booking processes efficiently, optimizing appointment availability and maximizing client satisfaction
- Utilized effective sales techniques to promote StretchLab services and packages, consistently meeting sales targets.
ENGLISH TEACHER
DAECHI ENGLISH PARK
09.2022 - 09.2023
- Responsible for educational development as well as early childhood development including meal etiquette, hygiene such as handwashing after the bathroom or before and after eating, cleaning and organizing one's belongings, sitting nicely, being a good friend, sharing and communicating needs and feelings
- Conducted English-language lessons and activities, incorporating age-appropriate teaching methods and materials to ensure the development of English language skills, including listening, speaking, reading, and writing
- Utilized Wonders websites and shared server files to deliver high quality lessons catered to every learning style
- Created and adhered to schedule
- Maintain a well-organized, safe, and inclusive classroom environment that encourages active learning, creativity, and social interaction
- Assessment: Regularly assess students' progress and development, providing feedback and support to help them achieve their language learning goals
- Collaborate with teachers and staff to create memorable and enriching events (every holiday, cooking classes, birthday parties).
ENGLISH INSTRUCTOR
AVALON LANGCON ENGLISH ACADEMY
09.2020 - 09.2022
- Instructed various levels from early phonics to all areas of comprehension development in language arts, science, and math
- Instructed elementary to middle school students in writing, grammar, listening, reading, and speaking in thematic units such as careers, psychology, environment, and other themes
- Distant Learning: Gained expertise teaching through Skype video during (full time) and post (hybrid) pandemic, gained proficiency in Microsoft PowerPoints by creating files for storybooks and lessons which included all necessary elements of instruction to scaffold students' understanding
- In addition, instructed reading clinics (hybrid virtual and in person) for struggling students which focused intensely on vocabulary and overall comprehension for reading and test taking success
- Performed daily administrative tasks using Avalon's website and database including checking emails, continuing education, and updates within the company
- Outlined goals, prepared lesson plans, additional materials for regular classes and intensives including lesson materials and final project and presentation
- Grading and progress monitoring included book reports, homework checks, bi-weekly tests, and end of term tests using Avalon's instructor database and Google Drive sheets
- Conducted phone calls for conversational English and transcribed conversation notes including areas of improvement on Avalon's instructor database
- Planned and helped organize activities for holiday events.
ENGLISH LITERACY TEACHER
PEACE CORPS WESTERN SAMOA
11.2018 - 03.2020
- Primary Project: Assess years four through six in ELA (English Language Assessment) and perform running records
- Used data to create leveled pull out groups and schedules for 'At Risk' students and instructed six pull out groups
- Lessons were focused on phonics instruction and included various strategies, handmade resources (such as word family short stories or thematic short stories) and activities to enhance learning and develop literacy
- Secondary Project: Developed library and sustained system in place: renewed the book bindings and covers, organized them by Dewey, facilitated check in and out system, and tracked inventory
- Organized and lead GLOW Club (Girls Leading Our World) over the five pillars: Education and Careers, Healthy Bodies, Healthy Minds, Service, Environmental Awareness, and Ending Violence Against Women and Children
- GLOW education occurred after school through lessons and activities, inviting local speakers, and community involvement
- Helped organize and fulfill an art camp through creating materials, organizing the classes and schedule, and facilitating the roles of volunteers
- Engaged in ongoing education and professional development around sustainable community building such as community needs, counterpart training, and grant writing.
CERTIFIED CLINICAL HEMODIALYSIS TECHNICIAN
FRESENIUS MEDICAL CARE
04.2013 - 08.2018
- Perform aseptic techniques such as proper hand washing, access cleansing, and wearing required PPE
- Build dialysis machines and attention to detail to ensure equipment functioning properly and safe for patient use
- Use precaution and safe cannulation techniques to patients to prevent aneurysms and further access complications
- Ensure the patient is safely initiated on the machine and dialysis is providing effective treatment
- Monitor vital signs and symptoms every 30 minutes and accurately document on the computer accordingly for nurses and doctors reference
- Continuing education through computer database and eHR
- Adhered to HIPAA to protect patient privacy and safety in every task and role.
ANNUAL SPINAL SCREENER
VANGUARD COLLEGE PREPARATORY SCHOOL
07.2012 - 05.2016
- Performed annual spinal screens as a prevention measure to any signs of oddities in the spine, which would require doctor referral
- Responsible for initiating communications, organizing dates, and scheduling with the Vice Principal through email
- Meetings with principal and vice principal to discuss role, procedure, and follow up
- Adhered to HIPAA to protect patient privacy and safety in every task and role.
CERTIFIED NURSE AID
PROVIDENCE PARK
08.2012 - 03.2013
- Developed patient centered approaches and built positive relationships and strong communication with residents including knowledge of them and their interests and preferences
- Maintained high quality of care through proper care, hygiene, daily routines, range of motion, turning and changing every two hours, and operating of equipment and patient awareness to address and resolve the residents' needs, wants, complaints and concerns
- Monitored and assessed vital signs, behavioral changes, input and outputs, and monthly weights, reporting and communicating to head nurse as necessary
- Fulfilled computer database charting duties and book work daily ensuring clear and concise details about the patient
- Adhered to HIPAA to protect patient privacy and safety in every task and role.
Education
BACHELOR OF SCIENCE - Interdisciplinary Studies
TARLETON STATE UNIVERSITY
Stephenville, TX05.2018
ASSOCIATE OF ARTS IN TEACHING - General Education
MCLENNAN COMMUNITY COLLEGE
Waco, TX05.2016
Skills
- Client Relationship Management: excel in providing personalized care, tailoring programs, and fostering strong communication to build and maintain positive relationships with clients and students
- Scheduling and Booking Management: efficiently manage schedules, appointments, and classroom activities to ensure optimal efficiency and satisfaction for clients and students
- Injury Prevention and Safety Protocols: prioritize safety measures and adhere to protocols to prevent injuries, as evidenced by roles at StretchLab and Fresenius Medical Care, where the well-being of clients and patients was prioritized and ensured
- Continuing Education and Professional Development: dedicated to ongoing learning and staying abreast of industry advancements through continuous education and professional development
- Sales and Promotion: developed sales techniques, promotional activities, and consistently met and at times exceeded sales targets, demonstrating persuasive skills and business acumen
- Problem Resolution
- Social Perceptiveness
- Recordkeeping
- Interpersonal Communication
- Organization and Time Management
- Relationship Building
- Good Telephone Etiquette
Certification
I am currently studying and preparing to pass exams through NASM for:
- CPT - Certified Personal Trainer
- CPR
- CES
- Nutrition
Hobbies
I play several sports and am passionate about health in all components - mind body and spirit. My prime sport is Muay Thai. I train 4-5 days a week for 2-3 hours. I fought 3 times in South Korea. If I'm not training Muay Thai, I run distance or lift weights.
Additional Information
I love traveling. Since my early 20s I have traveled for enjoyment, jobs, and volunteer work. Notable travels were:
- Thailand for 2 weeks to help with an elephant sanctuary
- Nepal for 2 weeks to teach English at a monastery
- Western Samoa as an English Literacy teacher for Peace Corps
- South Korea to teach at Hagwons (private academies)
- Vietnam for enjoyment - planned an itinerary and spent 1 month traveling south to north
- Thailand for training - 2 months dedicated to training Muay Thai full time
Languages
Spanish
Limited Working
Samoan
Limited Working
Korean
Elementary
Timeline
FLEXOLOGIST
STRETCHLAB
02.2024 - Current
ENGLISH TEACHER
DAECHI ENGLISH PARK
09.2022 - 09.2023
ENGLISH INSTRUCTOR
AVALON LANGCON ENGLISH ACADEMY
09.2020 - 09.2022
ENGLISH LITERACY TEACHER
PEACE CORPS WESTERN SAMOA
11.2018 - 03.2020
CERTIFIED CLINICAL HEMODIALYSIS TECHNICIAN
FRESENIUS MEDICAL CARE
04.2013 - 08.2018
CERTIFIED NURSE AID
PROVIDENCE PARK
08.2012 - 03.2013
ANNUAL SPINAL SCREENER
VANGUARD COLLEGE PREPARATORY SCHOOL
07.2012 - 05.2016
BACHELOR OF SCIENCE - Interdisciplinary Studies
TARLETON STATE UNIVERSITY
ASSOCIATE OF ARTS IN TEACHING - General Education
MCLENNAN COMMUNITY COLLEGE