Microsoft Word
Scale House Attendant
Reece Construction Company
- Operated weigh scales and issued tickets when necessary.
- Answered customer calls professionally and routed to appropriate person.
- Dispatched orders to drivers for efficiency.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained tidy work area to reduce likelihood of accidents.
- Communicated with operators to share information related to product.
- Used [Software] to track products as they arrived at and departed from facility.
- Followed up with customers to handle delays or other issues.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Greeted customers and provided excellent service to internal and external clients.
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
- Maintained a clean and organized scale house, ensuring a safe working environment for all staff members.
- Ensured accurate billing by verifying material weights and proper classification according to established guidelines.
- Demonstrated flexibility in work hours to accommodate fluctuations in business demands, contributing to seamless facility operations.
- Provided exceptional customer service by answering questions and addressing concerns professionally and promptly.
- Managed record-keeping tasks efficiently, maintaining accurate logs of all transactions and related data.
- Streamlined the weighing process with clear communication and effective use of technology.
- Developed strong relationships with customers through consistent professionalism and excellent communication skills.
- Monitored truck traffic flow to ensure timely processing of materials, avoiding unnecessary delays.
- Assisted in training new Scale House Attendants, sharing best practices and tips for success in the role.
- Adapted quickly to new software systems introduced for managing scale house operations, minimizing disruptions during implementation periods.
- Reduced wait times for drivers by expediting the check-in process without compromising accuracy or safety standards.
- Enhanced overall productivity by implementing time-saving processes for handling paperwork associated with weight tickets.
- Increased efficiency of daily operations through regular maintenance checks on scale equipment, resolving issues quickly when necessary.
- Checked loads to identify contents and unauthorized or highly regulated materials.
