Alyssa Renaud
Bridgewater,MA
Summary
Dynamic team player and adept communicator, excelled in fast-paced environments at Dunkin' Donuts and Emmas Pub And Pizza, enhancing customer satisfaction and loyalty through exceptional service and efficient problem resolution. Skilled in cash handling and fostering positive relationships, significantly contributed to team success and operational efficiency without compromising service quality.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin' Donuts
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Restaurant Busser
Emmas Pub And Pizza
07.2021 - 01.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
Education
High School Diploma -
Bridgewater-Raynham Regional
Bridgewater, MA05.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Exceptional customer service
Timeline
Barista
Dunkin' Donuts
01.2024 - Current
Restaurant Busser
Emmas Pub And Pizza
07.2021 - 01.2024
High School Diploma -
Bridgewater-Raynham Regional