Alyssa Retana
Fonatana,CA
Summary
Dynamic Administrative Behavioral Technician with a proven track record at Intercare Therapy, Inc., excelling in office management and team collaboration. Skilled in data verification and conflict resolution, I effectively enhanced clinic operations while ensuring compliance with HIPAA regulations. Recognized for meticulous attention to detail and exceptional communication skills.
Overview
8
8
years of professional experience
Work History
Administrative Behavioral Technician
Intercare Therapy, Inc.
11.2023 - Current
- provide guidance and support to staff
- collaboration with multiple departments regularly regarding clinic operations
- mange clinic inventory
- organize and execute emergency evacuation plans
- maintain safety and hygiene of the clinic
- greeting visitors and staff
- answering and routing phone calls
- updating calendar and schedules
- minute taking and task assignment
Patient Care Coordinator
Bright Now! Dental
08.2021 - 02.2022
- Delivered concise and informative descriptions of benefits
- outlined pricing details
- ensured timely check-ins for patients
- assisted in the completion of medical forms
- verified patient charts to ensure they contained current information
- conducted thorough verification of insurance coverage
- collected payment for co-pays and deductibles
- collect patient information for billing and insurance filing
Independent Caregiver
Self-employeed
12.2017 - 09.2019
- performed bandage changes and provided wound care
- aided with activities related to daily routines
- provided support in managing clients' finances and expenses
- manged medication administration
- organized and maintained medical data
- supported medical visits
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH01-2027
No Degree - Medical Billing And Coding Program
American Career College
01-2021
GED -
American Career College
CA01-2016
Skills
- microsoft suite
- data verification and collection
- conflict resolution
- office management of 25 employees
- time management
- verbal and written communication
- HIPAA regulations
- Multitasking and organization
- Attention to detail
- team collaboration
Timeline
Administrative Behavioral Technician
Intercare Therapy, Inc.
11.2023 - Current
Patient Care Coordinator
Bright Now! Dental
08.2021 - 02.2022
Independent Caregiver
Self-employeed
12.2017 - 09.2019
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
No Degree - Medical Billing And Coding Program
American Career College
GED -
American Career College
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