ALYSSA REYNERO
Vancouver,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Sheet Metal Worker
Local 16
2019.01 - Current
- Independently fabricated HVAC duct work orders start to finish
- Worked alongside 10-15 coworkers in shop
- Installation of duct work out in the field.
- Fastened joints and seams together to assemble components into sheet metal products.
- Observed safety practices and procedures to maintain safe and clean working environment.
Administrative Assistant
Partnerships in Community Living
2017.01 - 2019.02
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Navigated multiple computer programs (i.e Microsoft Office, Google)
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Direct Support Professional
Partnerships in Community Living
2015.11 - 2017.09
- Certified in Oregon Intervention System to maintain people's well being and safety
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Sales Associate
American Eagle Outfitters
2015.03 - 2016.04
- Awarded employee of the month
- Managed flow of 7 fitting rooms.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Urgent Care Receptionist
Salem Clinic
2015.03 - 2015.05
- Navigated multiple computer programs. (i.e. Epic)
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Collected co-payments, processed transactions and updated relevant records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Direct Support Professional
Partnerships in Community Living
2013.06 - 2014.12
- Certified in Oregon Intervention System to maintain people's well being and safety
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Barista
3 Girls coffee
2014.02 - 2014.06
- Managed morning rush of over 30 customers daily
- Adhered to recipe and presentation standards for specialty coffee drinks
- Correctly followed all health, safety and sanitation guidelines
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Courtesy Clerk
Roth's Fresh Markets
2012.05 - 2013.08
- Stocked, priced, front-faced and rotated merchandise
- Conducted price checks for cashiers and service clerks
- Handled and bagged groceries carefully and according to customer preference
- Collected shopping carts and baskets from inside and outside the store.
Receptionist
Wild Orchid Day Spa
2010.06 - 2012.09
- Answered multi-line phone system
- Appointment scheduling for hairdressers and tanning beds
- Cleaned salon stations, tanning stales and did the occasional laundry.
Education
Sheet Metal Apprentice -
Sheet Metal Institute
Gresham, OR02.2024
Nursing - undefined
Chemeketa Community College
Salem, OR10.2015
Nursing -
Concordia University
Portland, OR01.2014
High School Diploma -
Central High School
Independence, OR05.2012
Skills
- Microsoft Office proficiency
- Speedy and efficient
- Conversant in Spanish
- Calm under pressure
- 55 wpm
- Courteous demeanor
- Front desk reception experience
- Efficient customer service
- Data Entry
- Customer Relations
- Computer Proficiency
- Scheduling
References
Glenn Burke - Shop Foreman
Arctic Sheet Metal
2310 NE Columbia Blvd
Portland, OR 97211
Phone:(971) 291-6919
Email: gburke@arcticsheetmetal.com
Todd Ramirez- Area Manager
Partnerships in Community Living Inc.
Eugene, OR 97402
Phone: (503) 302-2853
Candace George- Assistant Manager
American Eagle Outfitters
401 Center Street Ne
Suite 272
Salem, OR 97301
Phone: (503) 884-6636
Charissa Schubert- Architectural Foreman
Arctic Sheet Metal
2310 NE Columbia Blvd
Portland, OR 97211
Phone:(503) 432-0962
Email:cschubert@arcticsheetmetal.com
Additional Information
High-speed reliable internet connection with a dedicated home office space with a quiet environment for focused work. HP Pavilion desktop equipped with an AMD Ryzen 7 1700 Eight-Core Processor 3.00 GHz with 16.0 GB of RAM, along with updated Windows 10 Home
Timeline
Sheet Metal Worker
Local 16
2019.01 - Current
Administrative Assistant
Partnerships in Community Living
2017.01 - 2019.02
Direct Support Professional
Partnerships in Community Living
2015.11 - 2017.09
Sales Associate
American Eagle Outfitters
2015.03 - 2016.04
Urgent Care Receptionist
Salem Clinic
2015.03 - 2015.05
Barista
3 Girls coffee
2014.02 - 2014.06
Direct Support Professional
Partnerships in Community Living
2013.06 - 2014.12
Courtesy Clerk
Roth's Fresh Markets
2012.05 - 2013.08
Receptionist
Wild Orchid Day Spa
2010.06 - 2012.09
Sheet Metal Apprentice -
Sheet Metal Institute
Nursing - undefined
Chemeketa Community College
Nursing -
Concordia University
High School Diploma -
Central High School
Similar Profiles
Tristain FriederickTristain Friederick
Journeyman Sheet Metal Worker at Local 16Journeyman Sheet Metal Worker at Local 16
Shawn HarperShawn Harper
Union Sheet Metal Journeyman at Local 16Union Sheet Metal Journeyman at Local 16
Jason PriceJason Price
Stage Technician at Local 16 Union of StagehandsStage Technician at Local 16 Union of Stagehands