Alyssa Rivera
San Antonio,TX
Summary
Hardworking and enthusiastic server trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
BOH Line Cook
Bakery Loraine
08.2022 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
Server
La Cantera Resort & Spa
08.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
BJ's Restaurant & Brewhouse
10.2017 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Associate of Science - Pre Nursing
Alamo Colleges
San Antonio, TX12.2019
High School Diploma -
The Atonement Academy
San Antonio, TX06.2015
Skills
- Institutional and Batch Cooking
- Quality Assurance and Control
- Guest Inquiries
- Anticipating Guest Needs
- Communications Protocols
- Order Accuracy and Delivery
- High-Volume Dining
- Thrive Under Pressure
Birthworker
started on the path of becoming a doula after my son was born in 2020.
Timeline
BOH Line Cook
Bakery Loraine
08.2022 - Current
Server
La Cantera Resort & Spa
08.2019 - 03.2020
Server
BJ's Restaurant & Brewhouse
10.2017 - 07.2019
Associate of Science - Pre Nursing
Alamo Colleges
High School Diploma -
The Atonement Academy