Alyssa R. Lopez
Surprise,AZ
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
Certified Medical Coder with comprehensive knowledge in health information management and medical billing processes. Solid understanding of medical terminology, coding, ICD-10-CM, and CPT principles. Known for accuracy in data entry and ability to handle confidential patient information responsibly. Demonstrated success in streamlining operations for increased efficiency within previous healthcare settings.
Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Project Coordinator/Estimator
RGCDW
Glendale, Arizona
05.2025 - Current
- Coordinated project schedules across cross-functional teams
- Tracked project tasks, deadlines, and deliverables
- Managed communication channels between various teams involved in the execution of complex projects.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Maintained project files, records, and documentation
Barista Trainer
Starbucks
Surprise, AZ
05.2022 - 05.2025
- Led comprehensive training for new partners using Starbucks training modules, digital tools, and hands-on practice to ensure effective onboarding
- Delivered training on customer service expectations using Starbucks modules.
- Performed regular barista duties while integrating training support for new team members
Behavior Technician
Centria Health Care
Phoenix, Arizona
09.2020 - 10.2023
- Follow the prescribed behavioral skill acquisition and behavior reduction protocols.
- Collect, record, and summarize data on observable client behavior.
- Assist with parent and caregiver training in line with the clients' individualized treatment and behavior reduction protocols.
- Ensure documentation is completed on time and following established Centria procedures.
- Communicated client progress to parents and caregivers.
- Utilize safe and appropriate handling procedures when working with clients and appropriately report all critical incidents and safety concerns.
- Maintain a clean, safe, and organized work and therapy environment.
- Assist Supervising Clinician in preparation of client materials, behavior reduction assessments, and skills acquisition.
Cashier
Michaels
Surprise, Arizona
10.2019 - 10.2021
- Operated computerized register systems, applying store policies for returns and exchanges to ensure customer satisfaction.
- Handle the cash register, work back inventory, stock shelves, and help customers.
- Handled cash register, managed inventory, stocked shelves, and assisted customers to enhance shopping experience.
- Guided customers in selecting fabrics, providing creative suggestions and assistance with arts and crafts projects.
Imagine Assistant
Imagine Rosefield Elementary
Surprise, Arizona
08.2018 - 10.2021
- Assisted teachers in planning and delivering educational instruction, ensuring alignment with efficient and effective methodologies for assigned students.
- Provide corrective feedback to students, and re-teach as necessary, to ensure that the students have mastered the objectives.
- Collaborated and communicated with parents/guardians and educators to support student progress and engagement.
- Demonstrated knowledge of school policies, procedures, and educational programs.
- Implement modifications in a student's education plan as required.
- Utilize preventive discipline methodology with assigned students.
- Executed duties with a clear understanding of Imagine Schools Non-Profit Six Measures of Excellence.
- Model positive character virtues and habits. Assist students in developing positive morale and performance character attributes.
- Executed various duties based on school needs and priorities. as assigned by Principal/School Leader.
Education
Medical Coder - Medical Coding
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ 08.2024 - 07.2025
High School Diploma -
Willow Canyon High School
Surprise, ArizonaSkills
- Proven track record as a Starbucks barista with a strong performance record
- Great Customer Service
- Strong communication
- Patience
- Time management
- Leadership abilities
- Strong social skills
- Data Entry
- 10-Key
ADDITIONAL SKILLS, VOLUNTEER EXPERIENCE, AND TRAINING
- Training
- First Aid Certification
- Cardiopulmonary resuscitation (CPR) Certification
- Behavior Therapy Training/Certification
- Adobe Photoshop Training (High School)
- Adobe Illustrator Training (High School)
Timeline
Project Coordinator/Estimator
RGCDW
05.2025 - Current
Medical Coder - Medical Coding
Maricopa Community Colleges, Gateway Community College
08.2024 - 07.2025
Barista Trainer
Starbucks
05.2022 - 05.2025
Behavior Technician
Centria Health Care
09.2020 - 10.2023
Cashier
Michaels
10.2019 - 10.2021
Imagine Assistant
Imagine Rosefield Elementary
08.2018 - 10.2021
High School Diploma -
Willow Canyon High School