Alyssa R. Munoz
Summary
Dedicated professional with a diverse background in education, program coordination, and eligibility assessment. Adept at designing and implementing programs, managing data, and communicating effectively with diverse populations. Fluent in English, Spanish, and American Sign Language, with a proven track record in fast-paced, high-pressure environments.
Professional sports management professional with proven ability to organize and lead athletic programs. Known for strong teamwork and results-driven mindset, consistently delivering successful outcomes through effective communication and adaptability. Skilled in event planning, budget management, and fostering positive team environments. Reliable and flexible, equipped to meet evolving organizational needs.
Experienced with organizing and managing sports events and activities. Utilizes strong communication and leadership skills to ensure seamless coordination and execution. Track record of fostering teamwork and adapting to dynamic environments for successful outcomes.
Overview
12
12
years of professional experience
Work History
Sports Coordinator
YMCA
04.2022 - Current
- Create and manage schedules while assigning duties to a team of 15 employees, ensuring smooth operations across two sports facilities.
- Oversee facility maintenance and assess ongoing needs to optimize program delivery.
- Develop and implement athletic programs and coordinate community outreach events to engage youth.
- Integrated Eligibility Functions:
- Interview applicants and program participants (in person and via telephone) to collect essential financial and personal data for eligibility determination.
- Evaluate and input data from diverse sources into computer systems, compute benefits, and authorize program access in compliance with state and federal guidelines.
- Work efficiently under tight deadlines in a fast-paced environment, including performing overtime as required.
Teacher Paraprofessional
EPISD (Tippin Elementary)
08.2021 - 06.2022
- Assisted classroom teachers with lesson delivery, classroom management, and student progress monitoring.
- Supported special education initiatives by adapting instructional materials and strategies for diverse learners.
- Integrated Eligibility Functions:
- Gathered and verified key personal and financial information from families to support supplemental educational services.
- Entered data into eligibility systems, ensuring strict adherence to state and federal regulations.
Sales Associate
Office Depot
08.2017 - 11.2020
- Trained and mentored associates in product knowledge, sales techniques, and customer service best practices.
- Conducted inventory evaluations and coordinated delivery strategies to meet customer demands.
- Processed returns and provided alternative merchandise solutions to enhance customer satisfaction.
Programs/Sales Associate
Sunland Park Racetrack and Casino
07.2013 - 07.2017
- Assessed inventory needs and coordinated effective delivery strategies to optimize customer service.
- Maintained computer and printer systems to support daily operational requirements.
Education
Associate of Arts - Teacher Preparation – All Grade Levels
El Paso Community College
El Paso, TX05.2016
Special Education and Child Development
West Texas A&M University
Canyon, TX12.2018
Special Education, Child Psychology, and Education
University of Texas at El Paso
El Paso, TX05.2017
Skills
- Program Development & Coordination: Proven expertise in planning, organizing, and executing programs that foster social, academic, and athletic growth
- Effective Communication: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and professionally
- Multilingual Proficiency: Fluent in English, Spanish, and American Sign Language, enabling effective interactions with diverse groups
- Data Analysis & Compliance: Strong ability to collect, evaluate, and process information while ensuring strict adherence to regulations
- Time Management & Prioritization: Efficiently manage multiple responsibilities and meet deadlines in fast-paced, high-pressure environments
- Conflict Resolution & Relationship Management: Skilled at resolving disputes and building positive relationships with colleagues, clients, and community members
- Technical Proficiency: Advanced knowledge of computer operations, data entry
- Team management
- Microsoft office
- Scheduling
- English, Spanish, ASL fluency
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 12 staff members.
Timeline
Sports Coordinator
YMCA
04.2022 - Current
Teacher Paraprofessional
EPISD (Tippin Elementary)
08.2021 - 06.2022
Sales Associate
Office Depot
08.2017 - 11.2020
Programs/Sales Associate
Sunland Park Racetrack and Casino
07.2013 - 07.2017
Special Education and Child Development
West Texas A&M University
Special Education, Child Psychology, and Education
University of Texas at El Paso
Associate of Arts - Teacher Preparation – All Grade Levels
El Paso Community College
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