Alyssa Robinson
Orlando,FL
Summary
Experienced individual with a three-year background in counter work, focused on delivering exceptional service and displaying efficiency in processing cash and credit card payments. A performance-oriented associate with a proven track record of connecting with customers and achieving notable sales outcomes. A proactive and organized sales leader adept at surpassing targets through strategic approaches, specializing in lead generation, product demonstration, and effective problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quick Service Food Server
Universal Studio Orlando
Orlando, FL
04.2021 - Current
- Handled customer complaints professionally while maintaining a positive attitude.
- Prepared food orders quickly, accurately, and efficiently.
- Modified requested menu items in POS system to customize orders.
- Assembled and served meals according to specific guest requirements.
- Maintained cleanliness of dining area and kitchen areas.
Vice President
Active Minds Club
ORLANDO, FL - Florida
01.2022 - 01.2023
- Worked closely with other student groups on campus to coordinate joint programming initiatives.
- Developed strategies for fundraising initiatives to support the club's budget and operations.
- Developed a comprehensive program plan that included short and long term goals.
- Organized and facilitated monthly club meetings to discuss upcoming events and activities.
- Organized workshops designed to educate members about various aspects of arts production.
Brand Representative
Gap Inc Direct
ORLANDO, FL - Florida
08.2020 - 06.2022
- Conversed with customers to share information about products and services.
- Operated point-of-sale system to complete sales transactions.
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
- Conducted product demonstrations to explain details, highlight features and show use.
- Promoted positive company image through superior customer service experiences.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL12-2024
High School Diploma -
Dr Phillips High School
Orlando, FL05-2022
Skills
- Merchandise Restocking
- Customer Service
- POS System Operation
- Sales Training
- Reliable and Punctual
- Verbal/Written Communication
- Problem-Solving Skills
- Sales Development
- Order Processing
Certification
- First-Aid Certified
- Certified Office Ceritfied
Timeline
Vice President
Active Minds Club
01.2022 - 01.2023
Quick Service Food Server
Universal Studio Orlando
04.2021 - Current
Brand Representative
Gap Inc Direct
08.2020 - 06.2022
Associate of Arts - General Studies
Valencia College
High School Diploma -
Dr Phillips High School