Alyssa Robinson
Diberville,MS
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Ruth’s Chris Steak House
06.2024 - Current
- Managed vendor relationships for beverage procurement, negotiating favorable terms to reduce costs while maintaining quality.
- Developed and implemented beverage training programs for staff, enhancing service standards and product knowledge.
- Oversaw beverage inventory management, ensuring optimal stock levels and quality control.
- Led cross-functional teams to streamline operational workflows, enhancing overall efficiency.
- Led recruitment efforts, streamlining candidate selection processes and enhancing talent acquisition strategies.
Assistant General Manager
Mugshots Grill and Bar
07.2020 - 06.2024
- Developed and implemented employee engagement initiatives, improving workplace satisfaction and retention rates.
- Managed performance evaluation processes, ensuring alignment with organizational goals and employee development plans.
- Oversaw HR policy development, ensuring compliance with labor laws and fostering a fair work environment.
- Collaborated with management to design training programs that addressed skill gaps and enhanced employee capabilities.
- Oversaw daily operations to ensure exceptional guest experiences and adherence to service standards.
Shift Key Holder /Restaurant Server
Red Lobster
11.2017 - 04.2020
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new staff on operational procedures and customer service standards.
- Managed cash handling processes, including balancing registers at shift end.
- Maintained inventory accuracy through regular stock audits and replenishment initiatives.
Education
High School Diploma -
Northwest Rankin High School
Flowood, MSSkills
- Adaptability – Adjusting quickly to changes, handling unexpected situations, and remaining flexible
- Talent Acquisition – have been sourcing and hiring talent for 5 years
- Experienced leader – Guiding team, motivating staff, creating a positive work environment
- Scheduling – Coordinating staff and creating schedules
- Financial Management – Overseeing budgets, managing costs and inventory, and analyzing financial reports
- Customer service
- Time management
- Decision-making
- Office administration
- Scheduling and calendar management
- Document management
- Payroll and budgeting
Certification
- Mortgage Loan Officer Schooling - Started December 2025
Timeline
Manager
Ruth’s Chris Steak House
06.2024 - Current
Assistant General Manager
Mugshots Grill and Bar
07.2020 - 06.2024
Shift Key Holder /Restaurant Server
Red Lobster
11.2017 - 04.2020
High School Diploma -
Northwest Rankin High School