Alyssa Rodriguez
Aurora,CO
Summary
Dynamic and results-driven professional with extensive experience as a Salon Manager, excelling in employee development and account management. Proven track record in boosting customer loyalty through exceptional service and strategic marketing. Skilled in appointment scheduling and problem-solving, consistently achieving sales goals while fostering a collaborative team environment.
Overview
12
12
years of professional experience
Work History
Independent Hair Stylist
Sola Salons Studios
10.2020 - Current
- Organized sales area and work station to showcase products and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Starbucks Barista
Starbucks
08.2022 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Salon Manager
Ulta Salon
06.2018 - 10.2020
- Oversaw salon employee performance, facility cleanliness, and sales.
- Scheduled employees to maintain adequate coverage during business hours.
- Achieved personal sales goals by upselling products to meet individual needs.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Salon Manager/Salon Stylist
Lux Salon And Spa Folsom
03.2013 - 06.2018
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Education
Cosmetology License -
Paul Mitchell The School
Sacramento, CA01-2013
Skills
- Account management
- Employee development
- Problem-solving skills
- Promotional event coordination
- Appointment scheduling
- Staff collaboration
- Fast learning
Timeline
Starbucks Barista
Starbucks
08.2022 - Current
Independent Hair Stylist
Sola Salons Studios
10.2020 - Current
Salon Manager
Ulta Salon
06.2018 - 10.2020
Salon Manager/Salon Stylist
Lux Salon And Spa Folsom
03.2013 - 06.2018
Cosmetology License -
Paul Mitchell The School
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