Alyssa Rogers
Scottsdale,AZ
Summary
Dynamic Shift Manager in Training at McDonald's, adept in quality control and employee coaching, significantly enhanced team performance and customer satisfaction. Skilled in cash handling and decision-making, effectively reduced bottlenecks, ensuring compliance and operational excellence. Demonstrates energetic leadership and a flexible approach to scheduling, driving results and positive customer relations.
Overview
3
3
years of professional experience
Work History
Shift Manager in Training
McDonald's
01.2022 - Current
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Horizon High School
Scottsdale, AZ05.2024
Skills
- Quality control monitoring
- Flexible Schedule
- Cash Handling
- Energetic and Enthusiastic
- Employee Coaching
- Decision-making capabilities
Timeline
Shift Manager in Training
McDonald's
01.2022 - Current
High School Diploma -
Horizon High School