Alyssa Rossi
Howell,MI
Summary
Outgoing office administrator with experience in counter sales. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Electrical Apprentice
Keystone Electric
10.2023 - Current
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Office Executive
K/E Electric
10.2019 - 09.2023
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Matched purchase orders with invoices and recorded necessary information.
- Restocked, rotated and visually merchandised products for maximum sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Finalized sales by completing payments and required paperwork.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales/Consultant
Sprint
01.2016 - 01.2018
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Host/Togo/Server
Famous Dave's
01.2010 - 01.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
Durand Area High School
Durand, MI05.2010
Skills
- Strategic planning and scheduling
- Quick learning
- Detail-Oriented
- Customer service skills
- Time-management
- Conflict resolution
Personal Information
Title: Office Executive
Timeline
Electrical Apprentice
Keystone Electric
10.2023 - Current
Office Executive
K/E Electric
10.2019 - 09.2023
Sales/Consultant
Sprint
01.2016 - 01.2018
Host/Togo/Server
Famous Dave's
01.2010 - 01.2014
High School Diploma -
Durand Area High School