Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Rothrock

Highlands Ranch,CO

Summary

Resourceful and service-driven professional with over a year experience in scheduling, customer service and coordination, consistently demonstrating Erickson Values. Skilled in communication, organization and relationship building with a strong commitment to supporting employee success and operational excellence.

Overview

4
4
years of professional experience

Work History

General Services Coordinator

Wind Crest Senior Living Community
01.2023 - Current
  • Managed scheduling of maintenance requests via phone and email for community residents.
  • Maintained schedules for over 40 utility, housekeeping, and maintenance technicians.
  • Delivered exceptional customer service to residents by adhering to Erickson Living Values.

Customer Relations Manager/Lead Teacher

The Academy, Early Education Center
08.2021 - 11.2023
  • Contact potential families to tour the center and take families on tours and answer questions pertaining to the school. Manage the center, students, and teachers for closing of the center daily.
  • Create and implement activities for students ages 4-5. Build and strengthen positive relationships with students, parents, and teaching staff to improve student learning and classroom success.
  • Use proactive behavior modification and positive reinforcement strategies to keep students on task.

Education

Bachelor of Arts - Teaching

University of Northern Colorado
Greeley, CO
12-2014

Skills

  • Customer service orientation
  • Organizational skills
  • Workload management
  • Facility upkeep

Timeline

General Services Coordinator

Wind Crest Senior Living Community
01.2023 - Current

Customer Relations Manager/Lead Teacher

The Academy, Early Education Center
08.2021 - 11.2023

Bachelor of Arts - Teaching

University of Northern Colorado

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Alyssa Rothrock