Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Ruelas

Turlock,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Very adaptable with strengths in personnel development, team collaboration, and resolving issues with customers, and management.


Overview

6
6
years of professional experience

Work History

Sales Assistant

A Step Above Flooring
10.2018 - Current
  • Used a consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers and helped with product questions and selections.
  • Assisted customers with prompt and polite support in person and via telephone.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Maintained a clean sales floor.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Logged reports, expenses, receipts, and sales documents into a digital database.
  • Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.

Server

BJ's Restaurant & Brewhouse
02.2022 - 09.2022
  • Displayed enthusiasm and promoted excellent service to customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, allergy concerns, and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server

BJ's Restaurant & Brewhouse
06.2021 - 01.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, beer, and other mixed drinks.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Nanny

Jenna & Ryan Woods
08.2020 - 08.2021
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Engaged with children on individual basis to build positive relationships.
  • Promoted language development skills through reading and storytelling.

Education

Bachelor of Science - Geography And Environmental Resources

California State University - Stanislaus
Turlock, CA
05.2025

Associate of Science - Biochemistry

Sonoma State University
Rohnert Park, CA
05.2021

High School Diploma -

James C. Enochs High School
Modesto, CA
05.2020

Skills

  • Always organized
  • Time management and ability to follow directions
  • Maintaining a safe environment and a team leader
  • Dependability and good listening skills
  • Sales knowledge and cash handling
  • Willingness to improve performance and accept positive criticism
  • Verbal and written communication
  • First Aid and Safety experience
  • Hospitality Service
  • Hard-working and adaptable

Timeline

Server

BJ's Restaurant & Brewhouse
02.2022 - 09.2022

Server

BJ's Restaurant & Brewhouse
06.2021 - 01.2022

Nanny

Jenna & Ryan Woods
08.2020 - 08.2021

Sales Assistant

A Step Above Flooring
10.2018 - Current

Bachelor of Science - Geography And Environmental Resources

California State University - Stanislaus

Associate of Science - Biochemistry

Sonoma State University

High School Diploma -

James C. Enochs High School

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