ALYSSA RUIZ
Orange,United States
Summary
Dedicated and highly-skilled phlebotomist with one year of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable phlebotomist in providing effective management in operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Mothers Market
2024.02 - 2024.06
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times from 5 minutes to 2 minutes
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Collaborated with management to develop strategies for improving overall shopping experience.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Collaborated with management to develop strategies for improving overall shopping experience.
- Maintained clean and inviting checkout area, contributing to enjoyable shopping experience for customers.
Medical Receptionist(Main Lobby/Emergency Room)
St. Joseph Hospital Of Orange
2022.12 - 2023.12
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing inquiries in timely manner.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Adhered to strict HIPAA guidelines to protect patient privacy
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Developed strong relationships with patients, fostering loyalty and trust in practice''s services.
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed multi-line phone system and pleasantly greeted patients
- Organized paperwork such as charts and reports for office and patient needs
- Maintained current and accurate medical records for patients
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass
- Transcribed phone messages and relayed to appropriate personnel
- Supported office staff and operational requirements with administrative tasks
- Completed patient referrals to other medical specialists
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Assistant Preschool Teacher
Montessori Preschool
2022.02 - 2022.06
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Provided individualized support for at least 10 students, addressing unique learning needs and fostering growth in all areas.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
- Taught children with creative approaches, methods, and techniques.
- Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Assisted teacher with developing creative program suitable for preschool children.
- Fostered strong parent-teacher relationships through regular communication about student progress and goals.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
Live-in Nanny
Elizabeth Kimmey
2019.02 - 2022.02
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Kept children's areas neat and clean
- Assisted with housework such as laundry and cooking
- Implemented daily routine to maintain structure and stability
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes
- Transported children safely to school, activities and appointments on time
- Maintained effective schedule balance between rest periods, active play, and instruction
- Washed and ironed children's clothing to maintain neatness at all times
- Assisted with light housekeeping duties as well as running errands
- Monitored children's play activities to verify safety
- Coordinated playdates and outings to meet children's physical and social needs
- Supervised children engaged in physical activity, learning and social skills with peers
- Established and maintained safe play environment for children
- Taught children to organize toys, wash hands, and share by leading by example.
Education
License in Phlebotomy - Phlebotomy Lisence
American Harbor College
Orange, CA01.2024
Skills
Cashier Skills:
- Customer Service
- Cleaning and sanitizing
- Time management skills
- Loss Prevention
- Microsoft Office
- POS Systems
- Product restocking
Receptionist Skills:
- File Management
- Administrative Support
- Clerical Support
- Bookkeeping
- Medical office administration
- Medical Billing
- Records Management
- Medical Terminology
- Insurance Verification
Teacher Assistant/Nanny:
- Testing and grading
- Classroom Organization
- Lesson Planning
- Curriculum Planning
- Well-versed in teaching methods
- Outdoor Play Supervision
- Artistic Expression
- Science Exploration
- Nutrition knowledge
- Early Childhood Education
- Emotional Support
- First Aid Certified
- Arts and crafts
- Safety awareness
- Positive Reinforcement
Certification
- Phlebotomy Technician
- CPR
Timeline
Cashier
Mothers Market
2024.02 - 2024.06
Medical Receptionist(Main Lobby/Emergency Room)
St. Joseph Hospital Of Orange
2022.12 - 2023.12
Assistant Preschool Teacher
Montessori Preschool
2022.02 - 2022.06
Live-in Nanny
Elizabeth Kimmey
2019.02 - 2022.02
License in Phlebotomy - Phlebotomy Lisence
American Harbor College
- Phlebotomy Technician
- CPR
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