Alyssa Ryley
Thornton,CO
Summary
Dedicated and passionate professional with 17 years of experience in the medical field, seeking an opportunity to contribute my skills and expertise to Vetcove. With a strong background in customer service, I am eager to support Vetcove’s mission of revolutionizing the veterinary industry by improving efficiency and accessibility for veterinary professionals. Committed to continuous growth, innovation, and delivering exceptional service, I am excited about the possibility of joining the Vetcove team and making a meaningful impact on the future of veterinary care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Radiologic Technologist
Kaiser Permanente
10.2010 - Current
- Operates C-Arm during surgical procedures and maintain sterile technique in high traffic pain clinic
- Enhances patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assists in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Cultivats a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operates radiologic equipment to produce diagnostic images and films.
- Improves patient care by efficiently performing diagnostic imaging procedures, including X-rays and fluoroscopy.
- Collaborates with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
- Assist physicians with special procedures such as fluoroscopic exams and pain management
- Perform technical x-ray procedures to accommodate physician orders and standard techniques
- Document critical medical information pertaining to each patient
- Review radiographs for accuracy and technical quality according to established standards
- Develop and sustain productive, cooperative relationships and build rapport with patients
- Received several “Summit Seeker” awards for performance and patient care
- Scheduling of complex procedures for chronic pain patients
- Maintain adequate inventory of surgical needs through tracking and ordering of supplies and medicines
- Train and develop students, interns and new hires on critical procedures, medical device and equipment operation, software systems and regulatory requirements
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
- Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.
- Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
Co-Founder
Dryland Design Co., LLC
01.2016 - 03.2024
- Launched and grew company’s flagship brand, drynkware.com from conception to profitability (annual revenue $50,000 - $75,000)
- Supported full product lifecycle implementation, including design, prototyping, sourcing, quality assurance, packaging and shipping
- Marketing strategy development, including networking, social media and website
- Customer relationship, account and correspondence management
- Manage administrative functions, including invoicing, purchase orders, accounts receivable/payable, tax filings, sales tax remittance, licensing and registration, etc
- Screen and interview vendors and contractors to verify capabilities and performance
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Grew the customer base through targeted outreach and networking events.
- Networked with other businesses and customers to increase sales opportunities and contacts.
Mental Health Clerk
Kaiser Permanente
01.2009 - 10.2010
- Greeted patients and used appropriate guidelines to check member benefits and eligibility
- Triaged and documented vital information being relayed by patient
- Assisted walk-in crisis patients and directed to appropriate critical care
- Possesses manual dexterity in using various systems simultaneously
- Responsible for processing patient medical records and releases of information
- Utilizes all Microsoft Office programs daily
- Facilitates scheduling patient appointments
- Expedited scheduling process through the use of electronic health record systems, minimizing delays and ensuring seamless patient care.
- Assisted with treatment planning by maintaining up-to-date patient records and communicating information to medical staff.
- Reduced wait times for appointments by effectively coordinating schedules among various mental health professionals.
- Supported crisis intervention efforts through effective communication with emergency personnel, facilitating prompt response in critical situations.
- Managed sensitive patient information securely while following HIPAA regulations.
Patient Service Coordinator
University of Colorado Hospital
10.2005 - 04.2006
- Organized confidential patient records in medical chart to ensure accurate patient registration
- Transcribed physician orders in precise manner to expedite request process
- Coordinated medications, diets and medical equipment for appropriate patient care
- Effective communication between nursing staff, physicians, patients and families
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
Administrative Assistant/Career Center Specialist
Adams County One Stop Career Center
05.2003 - 09.2005
- Provided job search assistance, counseling and professional example to youth job seekers
- Provided excellent customer service and resources to job seekers through job referrals, vocational guidance, and computer resource assistance
- Trained new staff in all areas of front desk and computer resource lab technologies and duties
Education
Associate of Applied Science - Radiologic Technology
Concorde Career College
Aurora, COSkills
- Organizational support services
- Skilled in medical terminology
- Inventory control
- Employee training
- Typing speed: 65 WPM
- Proficient in MS Office
- Collaborative team guidance
- Efficient documentation practices
- Efficient data input
- Schedule coordination
- Strategic issue resolution
- Effective fundraising strategies
- Direct patient care
- Patient safety
Certification
- American Registry of Radiologic Technologist (ARRT) Certification August 2007
- American Heart Association CPR Certified
Timeline
Co-Founder
Dryland Design Co., LLC
01.2016 - 03.2024
Radiologic Technologist
Kaiser Permanente
10.2010 - Current
Mental Health Clerk
Kaiser Permanente
01.2009 - 10.2010
Patient Service Coordinator
University of Colorado Hospital
10.2005 - 04.2006
Administrative Assistant/Career Center Specialist
Adams County One Stop Career Center
05.2003 - 09.2005
Associate of Applied Science - Radiologic Technology
Concorde Career College
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