Empathetic Health Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for patients. Experienced in assisting clients with mental impairments or physical limitations. Skilled in geriatric care and providing companionship and direct assistance. Experienced in facility and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
22
22
years of professional experience
Work History
Health Care Aide
Comfort Keepers
05.2018 - Current
Assisted with daily living activities, promoting patient independence and overall wellbeing.
Maintained clean, safe, and well-organized patient environment.
Kept accurate records of patients' care, condition, and progress.
Participated in ongoing training opportunities to stay current with best practices in health care aide services.
Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Assisted with patient transfer and ambulation.
Managed challenging behaviors in dementia patients using evidence-based interventions.
Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care.
Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
Assisted in physical therapy sessions by guiding patients through exercises designed to improve mobility and strength.
Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Office Manager
Dynamic Interventions
03.2015 - 03.2018
Maintained professional and welcoming environment for clients, contributing to overall positive experience.
Provided exceptional customer service when addressing client inquiries or concerns via front office , phone calls or email correspondence.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Utilized software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Maintained computer and physical filing systems of student confidential files and reports
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated special in office projects and managed schedules of in office social skills groups
Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
Coordinated referral scheduling to specialists or other healthcare providers as needed for comprehensive patient care.
Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
Laboratory Technician
Amgen
05.2010 - 04.2011
Maintained high level of accuracy in test results by following strict quality control procedures.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Contributed to safe working environment by consistently following established safety procedures and guidelines within lab setting.
Performed routine lab and department maintenance to keep area clean and orderly.
Documented information by maintaining daily logs and equipment record books.
Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Reduced errors in data entry by meticulously reviewing and validating information before submission, quality control
Completed quality documents and input and saved quality data in appropriate locations.
Trained new associates in laboratory procedures and standards.
Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
Improved interdepartmental communication by collaborating closely with other lab personnel on shared projects and goals.
Prepared samples for shipping and disposed of bodily fluids in proper containers.
Participated in lab meetings and project presentations.
Prepared reagents and solutions following standard laboratory formulas and procedures.
Laboratory Technician Aide
Ventura County Sheriff's Department Forensic Lab
12.2001 - 10.2009
Strengthened communication between lab staff through clear reporting on progress of assigned tasks during team meetings.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Boosted lab safety by strictly adhering to protocols and guidelines, minimizing risk of accidents or contamination according to standard operating procedures..
Assisted medical examiners with autopsies, accurately documenting findings for use in criminal investigations.
Developed strong working knowledge of various forensic disciplines such as toxicology and alcohol sections.
Implemented standardized protocols for evidence handling, minimizing contamination risks during processing and storage stages.
Established a reliable chain of custody records for all collected evidence within each investigation.
Sifted and sorted through evidence and recorded findings for data entry
Followed routine quality control checks to ensure accurate test results and maintain laboratory standards.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Prepared blood and urine analysis kits
Oversaw items in inventory and reordered before supplies diminished.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Education
No Degree - Biochemistry And Molecular Biology- Some College
Cal State Northridge
Northridge
08.2005
General Education
Ventura College
Ventura
08.2001
High School Diploma -
Saint Bonaventure High School
Ventura
06.2001
Skills
Compassionate
Dementia and Alzheimer's knowledge
Reliable team player
Patient relationship building
Companionship and emotional support
Light Housekeeping
Trustworthy companion
Vital signs monitoring
End of life care
Patient Lifting
Care plan implementation
Maintaining privacy
Resume
Resume.22.docx, 56.9kB, 4
Timeline
Health Care Aide
Comfort Keepers
05.2018 - Current
Office Manager
Dynamic Interventions
03.2015 - 03.2018
Laboratory Technician
Amgen
05.2010 - 04.2011
Laboratory Technician Aide
Ventura County Sheriff's Department Forensic Lab
12.2001 - 10.2009
No Degree - Biochemistry And Molecular Biology- Some College