Alyssa Sanchez
Summary
Dynamic professional with extensive experience in client management, event planning, and service delivery. Adept at leveraging communication skills and organizational abilities to enhance client interactions, streamline processes, and create memorable experiences across various sectors.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Receptionist
Mercedes-Benz
New Rochelle, New York
07.2026 - Current
- Maintained organized front desk area, providing a professional appearance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted with special projects assigned by management when required.
Event Coordinator
Juneteenth NY Non-Profit Organization
Brooklyn, NY
01.2023 - 06.2026
- Directed annual fashion show production, coordinating logistics and team efforts to ensure seamless execution and participant satisfaction
- Structured and led networking events for fashion show participants, facilitating connections and collaboration among stakeholders
- Developed skill development programs and opportunities for participants, fostering growth and enhancing capabilities
- Assisted with Juneteenth NY initiatives, enhancing community engagement through diverse year-round events and activities
Executive Account Manager
ATI
08.2025 - 05.2026
- Cultivated client relationships to improve satisfaction and loyalty with ATS software
- Supported onboarding of new clients to ensure smooth system implementation
- Use HubSpot CRM to track client communication, tickets, and account activity
- Write clear user stories, size tasks, and support project tracking using Asana and Scrum
- Use AI tools to draft structured documentation and improve workflow efficiency
- Assist in creating SOC-compliant SOP documentation
- Participate in cross-department meetings using Microsoft Teams and Outlook
Detox Specialist
Cleansing Concepts
Garden City, New York
03.2025 - 11.2025
- Facilitated holistic detox treatments, improving client health outcomes
- Managed front desk operations, streamlining scheduling, check in/out, and phone support to improve client experience
- Conducted sales of wellness services and retail products, increasing client engagement and satisfaction
- Created social media content, increasing brand visibility and client engagement
- Supported planning and execution of client-centered events to foster community and promote wellness
Live Podcast, Radio & Television Host
LDM Radio & LDM Network
The Bronx, New York
01.2020 - 12.2024
- Co-hosted LDM Show, fostering engaging discussions and enhancing audience participation through live interactions
- Planned and researched topics, recorded podcast episodes for radio, delivering relevant and engaging content for listeners
- Created content and mini segments for LDM Show, enriching overall program offerings
- Facilitated live events by coordinating logistics and directly engaging with audiences during parades and in-person interviews
Veteran Entertainer
Clowns.com
New York State
01.2020 - 06.2023
- Portrayed as Disney princesses and superhero characters for special appearances
- Crafted memorable entertainment experiences, ensuring guests had an enjoyable and immersive time
- Exhibited professionalism and high-quality performance to elevate guest satisfaction at children and family events
- Trained and evaluated new entertainers on performance techniques and best practices to enhance show quality
- Maintained clear communication with parents and teachers regarding contracts and balances to ensure smooth operations
Education
Certificate in Holistic Wellness -
I Am Surviving Vegan Academy
FL02-2023
Associate's Degree - Social Science
LaGuardia Community College
Queens, NY06-2020
High School Diploma -
Forest Hills High School
Queens, NY06-2017
Skills
- Strategic event management
- Program design
- Client relationship management
- Stakeholder engagement
- CRM implementation
- Data analysis
- Document management and organization
- Content creation
- Team leadership
- Priority management
- Communication resolution
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- Volunteer Of The Year 2016
Timeline
Receptionist
Mercedes-Benz
07.2026 - Current
Executive Account Manager
ATI
08.2025 - 05.2026
Detox Specialist
Cleansing Concepts
03.2025 - 11.2025
Event Coordinator
Juneteenth NY Non-Profit Organization
01.2023 - 06.2026
Live Podcast, Radio & Television Host
LDM Radio & LDM Network
01.2020 - 12.2024
Veteran Entertainer
Clowns.com
01.2020 - 06.2023
Certificate in Holistic Wellness -
I Am Surviving Vegan Academy
Associate's Degree - Social Science
LaGuardia Community College
High School Diploma -
Forest Hills High School