Alyssa Sapp
Plant City,FL
Summary
Dependable assistant manager and waterfront lifeguard with experience supporting teams in fast-paced settings. Strong in training new staff, handling guest concerns, managing cash transactions, and following safety protocols. Known for multitasking, attention to detail, and clear communication.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Waterfront Lifeguard
Ramapo for Children
Rhinebeck, New York
06.2026 - 08.2026
- Monitored waterfront areas at Ramapo, ensuring compliance with swimmer safety rules to enhance child safety.
- Maintained clean and organized waterfront spaces to promote safe use by campers and staff.
- Assisted in rescue operations, performing CPR and first aid to provide immediate emergency care.
- Participated in periodic drills to practice emergency response protocols within a team setting.
- Communicated effectively with colleagues regarding changes in schedules or assignments.
Assistant Manager
Sonics Drive In
Plant City, Florida
02.2024 - 04.2026
- Trained new team members on order taking and guest service to enhance team performance.
- Conducted kitchen and drink station checks to ensure consistent food preparation quality.
- Processed cash drawer counts, deposits, and point-of-sale transactions.
- Addressed guest concerns with calm, professional communication to improve customer satisfaction.
- Supported opening and closing tasks across dining and parking areas.
- Responded to customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
University of South Florida
Tampa, FL10-2026
Skills
- Staff training and development
- Cash handling and customer service
- Public safety awareness and incident reporting
- CPR certification and safety protocols
- Multitasking and organization skills
- Sanitation practices and proper chemical handling
- Attention to detail in health and safety regulations
- Quality control and floor care expertise
- Flexible scheduling
- Proper chemical handling
- Attention to detail
- Health and safety regulations
- Quality control
- Floor care expertise
- Schedule flexibility
Certification
- servsafe
- cpr certified
Timeline
Waterfront Lifeguard
Ramapo for Children
06.2026 - 08.2026
Assistant Manager
Sonics Drive In
02.2024 - 04.2026
High School Diploma -
University of South Florida