Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
McDonald's
Lomira, WI
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Shift Leader
Taco Bell
Hartford, WI
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Production Generalist III
Grande Cheese Company
Brownsville, WI
12.2017 - Current
Cross trained in all aspects of the cheese making process in order to aid all areas of the plant in completing work.
Resident Aide
Touchstone Living Care LLC
Mayville And West Bend, WI
06.2014 - 06.2017
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Planned, prepared and served meals and snacks according to prescribed diets.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.