Alyssa Sheffer
Denver,NC
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Real Estate company environments.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
Middleton Meyers
06.2021 - Current
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Director, Talent Acquisition
Middleton Meyers
01.2019 - 06.2021
- Reviewed candidates and contacted qualified individuals to request interview
- Collaborated with hiring managers and HR professional to achieve hiring goals
- Cultivated and maintained positive relationships with employees
- Developed department performance goals and methods for achieving milestones
- Managed and updated recruitment ATS and CMS software
- Managed full-cycle recruiting processes for managerial and executive-level vacancies
- Created company's mission and vision statements to motivate employees
- Negotiated between talent and various agencies for contractual arrangements.
Professional Leasing Consultant
Northwood Ravin
08.2016 - 01.2018
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Contacted and followed up with tenants on renewal notices
- Encouraged prospective tenants to fill out applications after property tours
- Conducted background checks on applicants
- Detailed application requirements and answered questions from prospective tenants
- Maintained accurate records of correspondence with and from tenants
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication
- Escalated critical issues to property manager to deliver immediate resolution
- Used conflict resolution skills to quickly resolve issues among residents.
Internship
Walt Disney World Company
01.2011 - 08.2011
- Demonstrated and sold merchandise in indoor and outdoor areas
- Interacted with visitors and answered questions about merchandise and general park information
- Guided visitors to age appropriate attractions
- Upheld stringent Walt Disney brand standards at all times
- Maintained a positive demeanor to ensure guest satisfaction at all times
- Learned valuable customer service techniques in accordance with Disney standards, viewed as best in class across top global brands.
Education
Associate of Arts in Elementary Education -
East Carolina University
Greenville, NCAssociate of Arts in Elementary Education - undefined
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma - undefined
Mooresville Senior High School
Mooresville, NC06.2008
Skills
- Networking
- Multitasking
- Payroll Administration
- Organizational Development
- Staff Management
- Payroll coordination
- Recruitment
- Employee Relations
- Onboarding and Orientation
- Microsoft Office proficiency
- Talent management
Timeline
Human Resources Manager
Middleton Meyers
06.2021 - Current
Director, Talent Acquisition
Middleton Meyers
01.2019 - 06.2021
Professional Leasing Consultant
Northwood Ravin
08.2016 - 01.2018
Internship
Walt Disney World Company
01.2011 - 08.2011
Associate of Arts in Elementary Education -
East Carolina University
Associate of Arts in Elementary Education - undefined
University of North Carolina At Charlotte
High School Diploma - undefined
Mooresville Senior High School
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