Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alyssa Short

Medford,OR

Summary

Dependable, efficient, task-oriented, honest and hardworking. Enjoys helping people and flawlessly completing tasks or projects. Appreciates the freedom to be self-motivated, direct correspondence rather than passive aggression, and clear job directives.

Overview

3
3
years of professional experience

Work History

Estimator/Assistant Manager

ServiceMaster Restore
Medford, OR
01.2020 - 04.2021
  • Utilized Xactimate (a cost estimation system) to document project information, create 2-10 estimates per week and revise project costs to reflect current data. Delivered comprehensive bid proposals for fire restoration projects and gained client approval on costs.
  • Created sketches and line item estimates for commercial and residential fire restoration jobs using Xactimate.
  • Traveled to customers' homes to perform Matterport inspections (digital walk-throughs with 3D camera) to aid in accurately estimating projects and providing proof of costs to adjusters.
  • Provided clear communication with insurance adjusters and customers regularly.
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Managed projects and crew members in absence of lead project manager.
  • Completed many creative projects including training website, training videos and materials.

Team Assistant/Manager's Assistant

ServiceMaster Restore
Medford, OR
01.2019 - 01.2020
  • Built strong relationships with over 100 customers and 20 team members through positive attitude and attentive response. Maintained consistent communication with sub-contractors, customers, managers, and team members to ensure projects ran smoothly.
  • Acted as liaison between project manager and fire restoration technicians.
  • Kept supplies well-stocked and spoke with project manager and company owner to increase supply budget according to division needs.
  • Implemented new working processes to deliver multiple improvements.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Performed jobsite inspections and created sketches of jobsites.
  • Assisted with new hire processing and existing training programs.
  • Created and edited documents and forms as well as photos and videos for social media accounts.

Fire Restoration Technician

ServiceMaster Restore
Medford, OR
08.2018 - 01.2019
  • Cleaned and restored interiors of over 50 homes damaged by fire, water or smoke.
  • Boxed up contents of fire and smoke-damaged homes, transported them to warehouse, and restored contents to pre-loss condition.
  • Presented ideas to project manager regarding system improvements to increase efficiency and minimize project errors.
  • Began organizing supplies and taking over supply orders.
  • Reviewed and edited timesheets of 10-15 technicians prior to payroll.

Education

Associate of Arts - Biblical Studies

Moody Bible Institute
Spokane
08.2012

Skills

  • Detail-Oriented
  • Quick Learner
  • Integrity
  • Problem-Solver
  • Stays on Task
  • Tech-Savvy
  • Creative Thinker
  • People-Person
  • Self-Motivated
  • Strategic Planning
  • Efficient
  • Creative Thinker
  • People-Person
  • Self-Motivated

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Estimator/Assistant Manager

ServiceMaster Restore
01.2020 - 04.2021

Team Assistant/Manager's Assistant

ServiceMaster Restore
01.2019 - 01.2020

Fire Restoration Technician

ServiceMaster Restore
08.2018 - 01.2019

Associate of Arts - Biblical Studies

Moody Bible Institute

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Alyssa Short