Alyssa Sias

• Generate regular and special invoicing, utilizing various portals, emails and software, daily.
• Match delivery paperwork and verify pricing to ensure accurate invoicing.
• Contact carriers and/or suppliers (as needed) to obtain paperwork required to complete billing.
• Obtain proof of delivery, tank information, and contracts for Government Billing and submit onto WAWF portal.
• Follow up with carriers, suppliers and/or dispatch regarding invoices so that unbilled invoices is relieved within 5 business days.
• Issue credits and rebills, when necessary.
• Escalate issues as needed.
• Provide the highest level of customer service with timely, accurate production and response to carrier.

• Collected data to complete detailed financial reports for stakeholders and management

• Checked the data input in the accounting system to ensure accuracy of final bill
• Managed invoicing and payment processing operations

• Acknowledged customer accounts of late charges and payments and submitted to collections department for follow-up

• Executed billing tasks and recorded information in company databases

• Coached new employees on administrative procedures, company policies and performance standards

• Performed research to collect and record manufacturer data

• Issued invoices and bills and sent them to customers through various channels (mail, e-mail etc.)

• Answered phones and directed calls appropriately

• Performed other clerical duties when needed

• Monitored outstanding invoices

• Assisted management with implementing new accounting software program

• Improved accounts payable processes and achieve reduction in late fees

• Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries

• Verified vendor accounts by reconciling monthly statements and related transactions

• Managed efficient and accurate processing of invoices.