Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Silva

Seattle,WA

Summary

Eager student with a diverse background that enriches ability to connect with people from all walks of life. Committed to fostering a safe and inclusive environment, striving to make a positive impact in the lives of those served. Seeking opportunities to develop skills and contribute meaningfully to a team dedicated to making a difference.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Central Cafe and Juice Bar
08.2021 - 07.2024
  • Provided exceptional customer service by taking orders, preparing and serving high-quality beverages, and ensuring a positive and friendly atmosphere for customers.
  • Trained and mentored new baristas, teaching coffee brewing techniques, equipment operation, and customer service best practices to enhance team efficiency and performance.
  • Operated the cash register and handled financial transactions, ensuring accurate order processing, cash handling, and providing correct change in a fast-paced environment.
  • Led team members during busy shifts, coordinating tasks and delegating responsibilities to ensure smooth operations and timely service.
  • Collaborated effectively with team members to maintain a clean, organized workspace and meet service goals, fostering a cooperative and positive work environment.
  • Ensured product quality and consistency by adhering to recipes and maintaining high standards for food and beverage preparation, contributing to customer satisfaction and repeat business.

Military Airplane Mechanic

U.S. Air Force
06.2018 - 03.2021
  • Two and a half months of military boot camp - gained skills such as great work ethic, discipline, teamwork, dedication, attention to detail, and integrity.
  • 7 month deployment to the middle east, awarded by commander three times for outstanding work ethic, team work, and academics.
  • Expedited repairs in high-pressure situations under tight deadlines without sacrificing attention to detail or quality of workmanship.
  • Implemented preventative maintenance programs to minimize unscheduled repairs and extend the overall lifespan of aircraft components.
  • Once experienced on the flightline, trained airmen who were new to the job on the basics of conducting themselves around the airplane.
  • Facilitated cross-functional communication between pilots, air traffic controllers, engineers, and ground crew to ensure seamless coordination in addressing technical issues.

Sky High Trampoline Park
01.2017 - 01.2018
  • Court monitor, hostess, food court prep chef, dishwasher.
  • Primary job consisted of constantly monitoring the safety and overall well-being of children in mass amounts.
  • Worked as front desk hostess checking guests in, handling money, greeting warmly, handling crowds of people.
  • Trained in food production and management.

Education

High School Diploma -

Folsom High School
Folsom, CA
05-2018

Aircraft Maintenance

Community College of The Air Force
San Antonio, TX
03-2021

Aircraft Maintenance Technology

University of Maryland Online Global Campus

Associate of Arts - Social Work

Seattle Central Community College
Seattle, WA

Skills

  • Ability to work effectively with others
  • Able to operate under stressful circumstances, good problem solving and improvisation skills,
  • Great attention to detail
  • Compassionate listening
  • Discipline
  • Having passion for people and their happiness, working for and with them to bring positivity

Certification

  • Mental Health First Aid Certificate, National Council for Mental Wellbeing - May 2025

Timeline

Shift Supervisor

Central Cafe and Juice Bar
08.2021 - 07.2024

Military Airplane Mechanic

U.S. Air Force
06.2018 - 03.2021

Sky High Trampoline Park
01.2017 - 01.2018

High School Diploma -

Folsom High School

Aircraft Maintenance

Community College of The Air Force

Aircraft Maintenance Technology

University of Maryland Online Global Campus

Associate of Arts - Social Work

Seattle Central Community College

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Alyssa Silva