Alyssa Silva
Seattle,WA
Summary
Eager student with a diverse background that enriches ability to connect with people from all walks of life. Committed to fostering a safe and inclusive environment, striving to make a positive impact in the lives of those served. Seeking opportunities to develop skills and contribute meaningfully to a team dedicated to making a difference.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Central Cafe and Juice Bar
2509 E. Cherry St. Seattle, WA 98102
08.2021 - 07.2024
- Provided exceptional customer service by taking orders, preparing and serving high-quality beverages, and ensuring a positive and friendly atmosphere for customers.
- Trained and mentored new baristas, teaching coffee brewing techniques, equipment operation, and customer service best practices to enhance team efficiency and performance.
- Operated the cash register and handled financial transactions, ensuring accurate order processing, cash handling, and providing correct change in a fast-paced environment.
- Led team members during busy shifts, coordinating tasks and delegating responsibilities to ensure smooth operations and timely service.
- Collaborated effectively with team members to maintain a clean, organized workspace and meet service goals, fostering a cooperative and positive work environment.
- Ensured product quality and consistency by adhering to recipes and maintaining high standards for food and beverage preparation, contributing to customer satisfaction and repeat business.
Military Airplane Mechanic
U.S. Air Force
06.2018 - 03.2021
- Two and a half months of military boot camp - gained skills such as great work ethic, discipline, teamwork, dedication, attention to detail, and integrity.
- 7 month deployment to the middle east, awarded by commander three times for outstanding work ethic, team work, and academics.
- Expedited repairs in high-pressure situations under tight deadlines without sacrificing attention to detail or quality of workmanship.
- Implemented preventative maintenance programs to minimize unscheduled repairs and extend the overall lifespan of aircraft components.
- Once experienced on the flightline, trained airmen who were new to the job on the basics of conducting themselves around the airplane.
- Facilitated cross-functional communication between pilots, air traffic controllers, engineers, and ground crew to ensure seamless coordination in addressing technical issues.
Sky High Trampoline Park
Rancho Cordova, CA
01.2017 - 01.2018
- Court monitor, hostess, food court prep chef, dishwasher.
- Primary job consisted of constantly monitoring the safety and overall well-being of children in mass amounts.
- Worked as front desk hostess checking guests in, handling money, greeting warmly, handling crowds of people.
- Trained in food production and management.
Education
High School Diploma -
Folsom High School
Folsom, CA05-2018
Aircraft Maintenance
Community College of The Air Force
San Antonio, TX03-2021
Aircraft Maintenance Technology
University of Maryland Online Global Campus
Associate of Arts - Social Work
Seattle Central Community College
Seattle, WASkills
- Ability to work effectively with others
- Able to operate under stressful circumstances, good problem solving and improvisation skills,
- Great attention to detail
- Compassionate listening
- Discipline
- Having passion for people and their happiness, working for and with them to bring positivity
Certification
- Mental Health First Aid Certificate, National Council for Mental Wellbeing - May 2025
Timeline
Shift Supervisor
Central Cafe and Juice Bar
08.2021 - 07.2024
Military Airplane Mechanic
U.S. Air Force
06.2018 - 03.2021
Sky High Trampoline Park
01.2017 - 01.2018
High School Diploma -
Folsom High School
Aircraft Maintenance
Community College of The Air Force
Aircraft Maintenance Technology
University of Maryland Online Global Campus
Associate of Arts - Social Work
Seattle Central Community College