Alyssa Simmons
Poughkeepsie,NY
Summary
Customer-oriented Assistant Deli Manager proficient in stocking inventory, preparing menu items according to customer specifications and maintaining cleanliness of department. In-depth knowledge of slicer and scale operations. Hardworking and courteous individual with 1 year of experience preparing high-quality food items and supervising staff of 8. Committed and hardworking manager. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
5
5
years of professional experience
Work History
Assistant Deli Manager
Acme Fresh Market
01.2023 - Current
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Developed special promotions to increase revenues.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server
Plated Modern American Bistro
09.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
21 Burgers And Wings
05.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Waitress
Perkins Restaurant & Bakery
03.2022 - 05.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served food and beverages promptly with focused attention to customer needs.
Dish Department
Cartwright and Daughters tent rental company
05.2021 - 11.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Increased machine efficiency by scraping and pre-washing dishes.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and items used often by kitchen staff.
Horse Riding Instructor and Camp leader
Hot To Trot
06.2019 - 09.2020
- Company moved to Kutztown PA.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Cleaned and maintained facility with 7 horses and adhered to feeding routines and cleaning practices.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Supported riders' pursuit of advanced equestrian sports such as vaulting, racing and sliding.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Education
High School Diploma - Criminal Justice
Dutchess Community College
Poughkeepsie, New York05.2023
Skills
- Customer Service
- Inventory Management
- Employee Supervision
- Sales Promotion
- Analytical thinking
- Record keeping
- Quality control
- Food safety compliance
Timeline
Server
Plated Modern American Bistro
09.2023 - 11.2023
Assistant Deli Manager
Acme Fresh Market
01.2023 - Current
Bartender
21 Burgers And Wings
05.2022 - 09.2023
Waitress
Perkins Restaurant & Bakery
03.2022 - 05.2022
Dish Department
Cartwright and Daughters tent rental company
05.2021 - 11.2021
Horse Riding Instructor and Camp leader
Hot To Trot
06.2019 - 09.2020
High School Diploma - Criminal Justice
Dutchess Community College