Alyssa Sithammalat
Honolulu
Summary
Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.
Overview
18
18
years of professional experience
Work History
Human Resources Specialist III
Oahu Transit Services, Inc.
01.2020 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with VP's and department managers to identify staffing needs and create strategic recruiting plans.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
- Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Knowledgeable of Collective Bargaining Agreement ensuring company compliance.
- Assisted with writing job postings and job descriptions for boards.
- Assisted in the configuration and implementation of Dayforce while solely responsible for training of VP's, department managers, Administrative Assistant's, and employees.
Human Resources Assistant
E Noa Corporation
03.2017 - 01.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Complete all I-9 and E-Verify in accordance with federal laws.
- Verify all non-exempt working hours and vacation hours.
- Administer all benefits, including new employee enrollment and benefit changes.
- Administered FMLA, TDI, Worker's Compensation, and Military Leaves.
- Assist Training Department Manager's and Trainers with coordination of schedule and new hire employee performance evaluations.
Human Resources & Marketing Assistant
Alliance Nursing
11.2015 - 02.2017
- Compilation and maintenance of personnel records, nursing credentials, and data management.
- Effectively communicated with 150+ field nurses, 14 administrative staff, and all applicants.
- Screened all resumes and applications for qualifications matching each client's needs.
- Conducted all applicant interviews and new hire orientations on a daily and weekly basis.
- Assisted Scheduling Manager's to advise on nurse availability and skillset to help alleviate nurse shortages.
- Created recruitment flyers and ads for career fairs, conventions, and company's marketing needs.
Health Plan Sales Representative
Hawaii Medical Service Association (HMSA)
11.2014 - 10.2015
- Met established marketing plan goals and achieved annual sales revenue by effectively promoting and closing prospective sales opportunities.
- Proactively promoted HMSA and USAble products (medical, dental, vision, life insurance, and TDI).
- Efficiently responded to telephone calls and/or emails from prospective or current HMSA employer groups or individual members.
- Documented all calls and email correspondence in CRM Pega database.
- Prepared proposals for new/current small employer groups, individual plans (plan upgrades, downgrades or modifications to existing plans).
- Obtained and maintained an active license with the State of Hawaii Department of Commerce and Consumer Affairs to sell health and life insurance.
- Received 100% surveyed feedback from all interactions with employer groups and individual members.
- Made $85,000+ in revenue between January 2015 to July 2015 in sales for individual plans and employer plans.
- Increased sales volume by adding 21 employer accounts
- Managed over 450 employer groups.
- Consulted with employers after sales and contract signings to resolve any problems and provided ongoing support.
Lead Administrator
Robert Half
09.2013 - 10.2014
- Oversaw daily office operations for the office Receptionist.
- Answered a multi-line phone for 3 separate lines of businesses.
- Provided excellent customer service in-person and over the phone.
- Maintained office calendar for Branch Manager and 9 Staffing Managers.
- Ensured the branches compliance by completing monthly audits.
- Inputted average 50 candidate files a day into MicroJ+ system.
- Ordered and maintained office supplies.
- Accounts payables through internal database EZ Invoice.
- Completion of all new hire and/or termination paperwork.
- Processed all background checks through corporate office.
- Point of contact for all I-9, federal and state W-4 related questions and compliance.
- Point of contact for all candidate and employee’s benefits, TDI, and worker's compensation.
- Completed all employment verifications.
- Posted on-going job postings to various websites (Craigslist, Robert Half websites) on a weekly basis.
- Registered and coordinated all line of businesses for any job fairs.
- Point of contact for any unemployment related inquiries or issues.
- Reviewed and updated all training materials for accuracy and policy compliance.
- Reviewed all timecards for accuracy
- Coordinated employment offers with management and extended offers to select candidates.
- Coordinated and scheduled meetings and travel arrangements for business and/or social events.
Staffing Support
Robert Half
11.2010 - 09.2013
- Greeted and assisted all candidates and/or clients in-person or over the phone.
- Provided excellent customer service to all candidates, clients and internal employees.
- Assisted in preparation of candidate resumes for client review.
- Answered a multi-line phone for 3 lines of businesses.
- Participated in a monthly and quarterly internal audit.
- Posted on-going job postings to various websites.
- Completed employment verifications for OfficeTeam candidates.
- Point of contact for all unemployment related questions.
- Maintained office calendar for candidate interviews.
- Prepared all candidate paperwork for interviews and hiring process.
- Entered all candidate information in MicroJ+ system.
- Point of contact for all I-9, E-Verify, and federal and state W-4 related questions.
- Submitted background checks and drug screens upon request.
- Completed direct reports of interview vs. hiring statistics to corporate in a timely manner.
Resident Coordinator
YMCA of Honolulu
10.2008 - 06.2010
- Point of contact for all resident related issues (determinations, evictions, etc.).
- Provided excellent customer service in-person and over the phone.
- Assisted members with any inquiries regarding resident program, fitness membership, or youth programs.
- Answered a multi-line phone.
- Handled cash, credit card, and check payments daily.
- Enforced all standard operating procedures for residents.
- Created, organized, promoted, and implemented a Student Housing program.
- Every year organized 2 events for 50+ residents.
- Maintained a flexible work schedule to cover any day or overnight shifts at Honolulu and Atkinson branches.
Youth Front Desk Clerk
YMCA of Honolulu
02.2007 - 10.2008
- Created lesson plans every 3 months for grades 3-5.
- Provided excellent customer service to parents in-person and over the phone.
- Sole person registering 600+ children for all youth programs.
- Contributed to the design of youth brochures and flyers.
- Processed cash, credit card, and check payments in a POS system.
- Assisted with reports for accounts receivables.
- Annual assisted with data entry of donations in Raiser's Edge.
Education
High School Diploma -
Pearl City High School
Pearl CityBachelor of Science - Human Resources Management
Capella University
Minneapolis, MN01-2026
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Recruiting
- Pre-employment screening
- Employee relations
- Microsoft Office Suite
- Compensation and benefits
- Benefits administration
- Performance management
- Project management
- Union relations
Timeline
Human Resources Specialist III
Oahu Transit Services, Inc.
01.2020 - Current
Human Resources Assistant
E Noa Corporation
03.2017 - 01.2020
Human Resources & Marketing Assistant
Alliance Nursing
11.2015 - 02.2017
Health Plan Sales Representative
Hawaii Medical Service Association (HMSA)
11.2014 - 10.2015
Lead Administrator
Robert Half
09.2013 - 10.2014
Staffing Support
Robert Half
11.2010 - 09.2013
Resident Coordinator
YMCA of Honolulu
10.2008 - 06.2010
Youth Front Desk Clerk
YMCA of Honolulu
02.2007 - 10.2008
High School Diploma -
Pearl City High School
Bachelor of Science - Human Resources Management
Capella University
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