Alyssa Skowron
Little Rock,AR
Summary
Motivated Senior Banker with an extensive career in financial services and a track record of driving sales and boosting morale. Hands-on, client-oriented professional who implements creative business development strategies and is dedicated to continuous improvement.
Overview
15
15
years of professional experience
Work History
Vice President/ Senior Private Banker
Arvest Bank
Little Rock, AR
01.2022 - Current
- Manage and build client portfolio consisting of physicians, medical residents and high net worth business owners
- Conduct annual reviews with clients to uncover financial needs and deepen relationships
- Grow portfolio through building and growing relationships with realtors, mortgage loan officers and other COI’s in various industries
- Maintain and develop relationships with strategic partners
- Increased households by 20% in 2022 through contacting final year medical students and medical residents to educate them on Private Banking and continuously asked current clients for referrals
- Exceeded consumer loan goal by 26% in 2022
Dual Branch Manager/Mortgage Loan Officer
US Bank
Jacksonville/Sherwood, AR
01.2021 - 01.2022
- Conducted morning huddles with team to discuss plan for day and week
- Won Legends of Possible with a staff of 3
- Provided servant leadership through demonstrating how to communicate with clients to uncover financial needs
- Branch ranked within the top 3 branches in the district during Home Equity contest
- Partnered with Small Business banker and conducted outside sales calls together
- Led the first-time home buyer workshop presentation
Branch Manager II
Arkansas Federal Credit Union
Cabot, AR
01.2020 - 01.2021
- Increased deposit growth from 97% to 107% in first 4 months of employment by coaching tellers and bankers to ask open ended questions
- Responsible for growing revenue through loans, deposits, investments and other banking products
- Coached and developed branch staff by offering constructive feedback and taking interest in their long-term career growth
- Used service reports and sales results to predict future production and to motivate my team
Branch Manager/Mortgage Loan Officer
Washington Federal Bank
Caldwell, ID
01.2018 - 01.2020
- Networked relationships with realtors/brokers, title companies, insurance agents and homebuilders in order to indirect market mortgage products to their existing clients
- Using a consultative sales approach, matched customers’ needs with appropriate lending solutions
- Originated at least 6 mortgage loans a month averaging a total of 1.3 to 1.8 million
- Created new revenue streams through walking into new businesses and asking about any business needs that would help make that business more profitable
- Facilitated borrower and real estate agent satisfaction by providing exceptional customer service and communication throughout the loan process
In Store Branch Manger
US Bank NA
01.2015 - 11.2017
- Managed daily operations of the in-store branch including staffing, customer service, and sales.
- Analyzed financial data to identify opportunities for growth and expansion of services offered at the in-store branch.
- Planned marketing campaigns to promote new products or services offered by the in-store branch.
- Reviewed monthly reports to assess operational performance against established goals.
Senior Director Of Admissions
Brown Mackie College
Boise, ID
01.2010 - 01.2015
- Managed key performance indicators in admissions setting to ensure increase of overall metrics and student body; Increased overall interview: application rate by 70% and continued trend during tenure
- Created customer service processes enhancing the customer experience through needs-based analysis and implementation
- Assisted students with scholarship applications to help reduce student loans
- Cultivated relationship-based decisions through active listening and communication
Education
Public Administration -
Argosy University
Phoenix, AZ03-2013
Business Administration -
Pima Community College
Tucson, AZ01.1995
Skills
- Customer Prospecting
- Process Improvement
- Contract Negotiation
- Business Development
- Event Networking
- Staff Development
Leadership development certifications
- Great Expectations Leadership Program, Education Management Corporation, 01/01/14
- NMLS, 01/01/14
- Behavior Coaching: The Socratic Method, Education Management Corporation, 01/01/12
- Situational Leadership, Brown Mackie College, 01/01/12
Committees
- Survivor and Bring the People Chair (Volunteer), Relay for Life, 01/01/11, 12/31/15, Appointed to increase survivor participation.
- Employee Engagement Committee, 01/01/13, 12/31/15, Appointed member of committee to increase staff morale.
- Staff Development Committee, 01/01/12, 12/31/15, Appointed Chairperson to create and implement development of staff.
- Student Involvement Committee, 01/01/15, 12/31/15, Appointed Chairperson to increase participation in governance.
Affiliations
- Serve as a Board member for The College of Public Health-UAMS 2021-Present
- Board member for Relay For Life-2010-2016
Timeline
Vice President/ Senior Private Banker
Arvest Bank
01.2022 - Current
Dual Branch Manager/Mortgage Loan Officer
US Bank
01.2021 - 01.2022
Branch Manager II
Arkansas Federal Credit Union
01.2020 - 01.2021
Branch Manager/Mortgage Loan Officer
Washington Federal Bank
01.2018 - 01.2020
In Store Branch Manger
US Bank NA
01.2015 - 11.2017
Senior Director Of Admissions
Brown Mackie College
01.2010 - 01.2015
Public Administration -
Argosy University
Business Administration -
Pima Community College
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