Dynamic administrative professional with extensive experience at Chickasaw Nation Medical Center, excelling in customer service and data organization. Proven ability to enhance office efficiency and foster team collaboration, while maintaining confidentiality and implementing effective filing systems. A dedicated team player skilled in Microsoft Excel and professional communication, committed to achieving organizational goals.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Chickasaw Nation Medical Center
03.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Maintained inventory of office supplies and placed orders.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
Surgical Scrub Technician
Chickasaw Nation Medical Center
08.2012 - 03.2023
Reduced surgical errors by properly setting up and organizing surgical instruments for easy access during procedures.
Received recognition for exceptional performance in consistently meeting or exceeding departmental goals related to patient care and teamwork.
Enhanced patient safety by diligently following surgical protocols and maintaining a sterile environment.
Promoted a positive work environment by supporting colleagues, sharing knowledge, and fostering effective communication among team members.
Demonstrated commitment to continued education by attending industry conferences, seminars, and training sessions to stay current on best practices.
Contributed to seamless procedures by effectively collaborating with other healthcare professionals, including surgeons, anesthesiologists, and nurses.
Developed strong relationships with surgeons based on trust, reliability, and consistent delivery of high-quality assistance during procedures.
Continuously updated knowledge on new surgical techniques and equipment, enabling efficient adaptation to changes in operating room environments.
Supported surgeons'' ability to focus on critical tasks during operations by acting as their right-hand person throughout every stage of the procedure.
Assisted in the training and mentoring of new Surgical Scrub Technicians, sharing knowledge and expertise to ensure a high standard of performance across the team.
Ensured timely completion of surgeries by efficiently managing preoperative and postoperative tasks.
Streamlined operating room turnover time through efficient cleaning processes between cases while adhering to strict sanitation guidelines.
Prepared patients for surgery with proper positioning, draping, and skin preparation to ensure optimal outcomes.
Bolstered patient satisfaction by providing compassionate care and answering any questions they had prior to their surgical procedure.
Assisted in successful surgeries by anticipating surgeon needs and promptly providing necessary tools and materials.
Adhered closely to hospital policies regarding medication administration, waste disposal, sharps handling, ensuring that regulatory compliance was maintained at all times.
Participated actively in briefings prior to each operation which contributed towards reducing incidences of surgery-related complications.
Minimized risk of infection through meticulous sterilization of all surgical equipment before each procedure.
Maximized patient comfort during surgery preparation through empathetic communication and gentle handling techniques.
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Maintained safe working environments by adhering to safety protocols and reporting hazards.
Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
Collected, prepared and disposed of medical specimens.
Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
Kept accurate records of surgeries to maintain patient confidentiality.
Created safe operating environments for invasive and non-invasive procedures.
Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
Proved successful working within tight deadlines and a fast-paced environment.
CNA
Pioneer Nursing Home
05.2010 - 08.2012
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Transported patients between rooms and appointments or testing locations.
Upheld infection control and prevention policies across different patient-facing areas.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Administrative Office Assistant
Pioneer Nursing Home
05.2006 - 05.2010
Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
Streamlined office operations by implementing efficient organizational systems and filing procedures.
Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
Assisted with event planning efforts, ensuring successful execution of company-wide gatherings and conferences.
Facilitated interdepartmental collaboration through clear communication channels and regular status updates on ongoing projects.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Volunteered to help with special projects of varying degrees of complexity.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Established administrative work procedures to track staff's daily tasks.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Performed research to collect and record industry data.
Liaised between clients and vendors and maintained effective lines of communication.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Transcribed and organized information to assist in preparing speeches and presentations.
Office Assistant
Wayne Chamber CPA
08.2005 - 05.2006
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Contributed to a positive work environment by fostering open communication among colleagues.
Prepared and edited documents to produce precise, accurate and professional communication.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.