Alyssa Smink
Cheltenham,PA
Summary
Responsible bartender/ server skilled at making custom drinks and maximizing business revenues with top-notch service. Works well with team members to meet all customer needs in fast-paced environments. Good money handling, flexible problem-solving and time management abilities. And ready to work!
Overview
9
9
years of professional experience
Work History
Bartender/Server
Crafty Crabs
Bensalem, PA
07.2019 - 03.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards. As well as coming up with new ideas for the menu.
- Keeping track of bar stock/ low products
- Greeted customers and provided excellent customer service. Had a ton of repeat customers who asked for me when they returned.
- I was the head of taking parties. So I'm very comfortable serving up to 30-40 people by myself with no problems.
- Overcoming different problems in a shift and still having everyone pleasantly served and all the restaurant work done.
- Developed good working relationships with fellow employees through effective communication. Was also the head of making sure all side tasks were done.
Shot Girl
Club Risqué
Philadelphia, PA
08.2019 - 12.2020
- Greeted customers and took orders for drinks.
- Followed proper pouring techniques according to company standards.
- Worked closely with management team to ensure smooth operations within the bar and club environment.
- Explained different types of spirits, beers, and wines to customers.
- Educated guests on shot specials offered throughout the night.
- Engaged with customers, creating a friendly atmosphere.
Cashier
Pets Plus Inc
Bensalem, PA
02.2018 - 07.2019
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Knowledge of POS systems
Shift Manager
McDonald's Restaurant
Philadelphia, PA
01.2015 - 07.2018
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Inventory/ Daily safe and food waste counts
- Ensured compliance with food safety regulations and quality standards.
- Responded quickly and effectively to emergency situations as they arose.
- Taught staff upselling techniques to meet revenue targets.
Education
High School Diploma -
Community College of Philadelphia
Philadelphia, PASkills
- Suggestive Selling
- Bar service preparation
- Menu Memorization
- Customer service expertise
- Staff Management
- Anticipating guest needs
- Engaging personality
- Organizational ability
- Helpful coworker/ team player
Timeline
Shot Girl
Club Risqué
08.2019 - 12.2020
Bartender/Server
Crafty Crabs
07.2019 - 03.2024
Cashier
Pets Plus Inc
02.2018 - 07.2019
Shift Manager
McDonald's Restaurant
01.2015 - 07.2018
High School Diploma -
Community College of Philadelphia