Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Smith

Sedro-Woolley,WA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

NAR

Carage of whidbey
Coupeville, WA
06.2013 - 07.2014
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Charting and vitals.
  • Accomplished the skills and know how to take great care of the elderly and those with disabilities.

Food Service Worker

New Leaf
Oak Harbor, WA
01.2014 - 05.2014
  • Performed variety of duties related to food service.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Filled and served various beverages for customers.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Refilled condiments, napkins and server workstations.
  • Served meals to customers in a friendly and courteous manner.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Operated dishwashing machines safely and efficiently.
  • Replenished condiments at customer tables as needed.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Set up, restocked and cleaned dining areas.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Greeted customers upon arrival in the dining area.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Directed patrons to restrooms and other amenities within facility.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Acquired new skills to support team and further accommodate customer needs.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Bussing/waitress

Maimes board walk
Orcas, WA
08.2012 - 08.2013
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.
  • Learned how to work fast but efficient.
  • Gained confidence.

House Cleaner

Self employed
Oak Harbor, WA
01.2010 - 03.2013
  • Cleaned homes following specific and detailed protocols and requests.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Used cleaning chemicals following proper guidelines.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Emptied wastebaskets and replaced liners.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Organized closets according to customer specifications.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Washed windows inside and outside as needed.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Swept and damp-mopped private stairways and hallways.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Laundered sheets and removed stains to restore linens to pristine condition.

Education

High School Diploma -

Coupeville High School
Coupeville, WA
04-2012

Skills

  • Conflict Resolution
  • Teamwork and Collaboration
  • Attention to Detail
  • Excellent Communication
  • Recordkeeping
  • Friendly, Positive Attitude
  • Troubleshooting
  • Time Management
  • First Aid/CPR
  • Task Prioritization
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Working under pressure

Timeline

Food Service Worker

New Leaf
01.2014 - 05.2014

NAR

Carage of whidbey
06.2013 - 07.2014

Bussing/waitress

Maimes board walk
08.2012 - 08.2013

House Cleaner

Self employed
01.2010 - 03.2013

High School Diploma -

Coupeville High School

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Alyssa Smith