Alyssa Smither
Summary
Adaptable, hardworking, skillful, and passionate professional with excellent organizational and problem-solving abilities. Eagar to contribute to the growth of the company while being and integral part of your team.
Overview
13
13
years of professional experience
Work History
Inventory Control Specialist
Chewy.com Distribution Center
04.2023 - Current
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Forklift Operator
Chewy.com Distribution Center
11.2021 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Completed cycle counts and monthly inventory.
- Assessed equipment for damage, wear, battery life, and fluid levels.
General Laborer
Bela Flor Nurseries
04.2020 - 10.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
- Read work orders to determine work assignments and equipment and materials needed.
Assistant Day Coordinator
Lakemary Center
09.2019 - 04.2021
- Coached employees through day-to-day work.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with clients and team members.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Leveraged Excel to input and compile data gathered from various sources.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Administered medications and collected specimens to assist with diagnostic and treatment protocols.
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Assistant Store Manager
Dollar General
02.2018 - 09.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Direct Support Professional
Lakemary Center
05.2011 - 02.2018
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
Education
Associate of Applied Science - Massage Therapy
High-Tech Institute - Kansas City
Kansas City, MO05.2008
Skills
- Computer Tracking
- Storage Procedures
- Discrepancy Resolution
- Database Updating
- Handheld Scanner Operation
- Forklift Operation
- Cycle Counting
- Paperwork Preparation
- Problem-solving
- Customer service
- Quality assurance
- Material handling
- Adaptability
- Product knowledge
- Stock rotation
- Stock control
- Organizational skills
- Computer literacy
- Team collaboration
- Attention to detail
- Warehouse operations
- Time management
- Order Fulfillment
- Digital and Physical Counts
- Quality Procedures
- Order Picking and Processing
- Heavy Lifting
Additional Information
While being employed at Chewy.com I have acquired 2 certifications for the company. One of them is our TSR- Trailer Secure and Release. Which means that I am certified to secure a trailer to the dock and release one up to safety standards.
The other certification is our cattle gate that we use in putting up pallets into our pick mods.
I have been a SEAL(safety, engagement, and learning) member since 11/2/ 2022. I am able to help with training the new hires that come into our facility with the knowledge that I have acquired doing varies tasks throughout the warehouse. Along with training new hires the proper technique in safe lifting and the operations of the warehouse. I have the ability to cross train Team Members into different functions from Outbound, Replenishment and Inventory Control.
Timeline
Inventory Control Specialist
Chewy.com Distribution Center
04.2023 - Current
Forklift Operator
Chewy.com Distribution Center
11.2021 - Current
General Laborer
Bela Flor Nurseries
04.2020 - 10.2021
Assistant Day Coordinator
Lakemary Center
09.2019 - 04.2021
Assistant Store Manager
Dollar General
02.2018 - 09.2019
Direct Support Professional
Lakemary Center
05.2011 - 02.2018
Associate of Applied Science - Massage Therapy
High-Tech Institute - Kansas City
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