Alyssa Solorio
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive
attitude. Motivated to work with patients, families and care teams efficiently. Adaptable
and collaborative professional successful devising satisfying solutions to complex problems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Theresa Hessling Charter School
San Diego, CA
09.2023 - 06.2024
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Implemented behavior management techniques to maintain positive and focused learning environment.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
Pet Sitter
Rover
Mount Holly, NJ
05.2022 - 06.2023
- Communicated professionally with 70+ pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers. Rated 5 stars!
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Pharmacy Technician Volunteer
American Red Cross
McGuire Air Force Base
06.2022 - 07.2022
- Managed patient privacy effectively by following HIPAA regulations while processing sensitive information related to medical histories or prescriptions details.
- Greeted customers at counter and provided excellent customer service.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Collaborated with fellow volunteers to ensure accurate data entry into pharmacy software systems.
Community Health Worker
Virtua Hospital
Voorhees, NJ
04.2021 - 07.2021
- Assist with daily functions as required by department needs which could include, but is not limited to, daily set up and breakdown, appropriate documentation, inventory of supplies, etc.
- Cashier duties accepted all forms of payment using point of sales software, provided change accurately and close out of register end of day sales.
- Provide excellent customer service with all
patients and/or customer interactions. - Assist with sanitation and cleanliness to maintain clean and organized environment. ServSafe
food handler's certificate. - Support overall wellbeing of community by providing basic education of community resources.
Serve as community liaison to build trust and loyalty between residents and Virtua Health. - Community outreach promoting nutrition with fresh fruits and vegetables at childcare centers
and food desert locations throughout inner city.
Nutritionist Associate
Department of Health
Virginia Beach, VA
05.2019 - 06.2020
- As accredited Competent Professional Authority (CPA), independently determined nutrition eligibility of applicants/clients within program guidelines, provided counseling to set dietary goals and prescribed appropriate food packages.
- Assessed hundreds of women, infants, and children's nutritional status/eligibilities for program services by assessing growth patterns, weight patterns, biochemical values and medical history.
- Participated in community outreach events and nutrition education topics/group classes.
- Managed time efficiently in order to complete all tasks within deadlines.
Nutritionist Assistant
Department of Health
Hampton, VA
03.2017 - 05.2019
- Under guidance of Dietitian, obtained health, diet information from clients and provided low risk nutrition education according to protocols developed by Nutritionist.
- Independently interviewed and screened thousands of applicants by telephone and in person to determine their categorical and financial eligibility for WIC services.
- Explained program requirements for certifications, recertification, and both in and out of state transfers.
- Assess participant's anthropometric and hematological data provided. Collected and
recorded data accurately as needed for women, infant, and children. - Perform Hgb test on participants in accordance with Good Laboratory Practices (GLP), Occupational Safety and Health Administration (OSHA) and Clinical Laboratory Improvements Amendments (CLIA) guidelines.
- Perform general office duties such as filing, correspondence, data entry, scheduling appointments, ordering and inventory.
- Collaborated with healthcare professionals to provide optimal nutritional care for patients.
Pharmacy Technician
CVS Pharmacy
Newport News, VA
09.2016 - 03.2017
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments and handled cashier duties.
- Calculated dosage, filled prescriptions, typed labels, followed aseptic techniques, explained trade and generic pharmaceutical options to patients.
- Focused on customer service, prioritizing customer needs, displaying genuine care and empathy
in all interactions, and ensuring complete customer satisfaction.
Patient Access Representative
Children's Hospital of Kings Daughters
Newport News, VA
07.2016 - 10.2016
- Under direction of departmental leadership, provided clerical and secretarial support for patient care team and served as patient liaison for medical support services.
- Greet, instruct, direct and assist patients and visitors upon arrival to service area.
- Facilitate revenue cycle process to include but not limited to patient registration, insurance
verification to confirm active policy, co-payment collection, authorization data entry and billing
inquiry functions. - Responsible for accurate data collection, documentation, and data retrieval with computerized
systems. - Work collaboratively with various departments on patient access related information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy
rule standards to protect patient's privacy.
Recreational Aide/Youth Care Worker
U.S. Air Force
Yorktown, VA
06.2016 - 07.2016
- Maintained food handlers' certificate.
- Develop/coordinate and organize activities and special events, to meet physical, social,
emotional, cognitive needs of over 50 youth ages 5-12 based on stated goals and current
curriculum guidance provided by coordinator and SAP training and curriculum specialist. - Set up and broke down equipment and supplies used in activities, focusing on safe handling
and storing.
Conversational English Teacher
Bright School
Chigasaki, Japan
05.2012 - 06.2016
- Educated students ages 5-18 years old in basics of English grammar and conversational
speaking. - Created and delivered engaging lesson plans to accommodate different learning styles.
- Coached students on English pronunciation and intonation for eloquent conversation.
- Developed and taught ESL curriculum to improve students' conversational abilities.
Facilitated small group and individual instruction to maximize student learning. - Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Personalized instruction based on needs, interests and capabilities of individual students.
Pharmacy Technician Trainee
CVS Pharmacy
Newport News, VA
09.2009 - 12.2009
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained high degree of professionalism and integrity, upholding ethical standards associated with Pharmacy Technician Trainee role at all times.
Pharmacy Technician
Ralphs Grocery Company / Food for Less Pharmacy
Arleta, Ca
09.2008 - 12.2008
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Contributed to reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Technician
Plaza West Pharmacy
Northridge, CA
02.2008 - 05.2008
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
Pharmacy Technician Intern
CVS Pharmacy
Arleta, Ca
11.2007 - 01.2008
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining clean and organized pharmacy area.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Collaborated with pharmacy team to prioritize tasks effectively, contributing to smooth workflow during high-volume periods.
- Provided backup support to front-end staff when necessary, assisting with cashier duties or handling customer inquiries at pharmacy counter.
- Participated in continuous learning opportunities such as workshops or training sessions to stay current on industry best practices and enhance professional development as Pharmacy Technician Intern.
Education
High School Diploma -
Verdugo Hills Senior High School
Tujunga, CAPharmacy Technician Certificate - Pharmacology
Everest College - Los Angeles
Los Angeles, CALos Angeles Mission College
Sylmar, CATidewater Community College
Norfolk, VAUniversity of Maryland
NAF AtsugiSkills
- Customer Service
- Medical Terminology Knowledge
- Clerical-Administrative Support
- Multicultural Awareness
- Collaborative Teamwork
Certification
Adult and Pediatric First Aid/CPR/AED-BL
Board of Pharmacy, Pharmacy Technician California license #78949
Timeline
Instructional Assistant
Theresa Hessling Charter School
09.2023 - 06.2024
Pharmacy Technician Volunteer
American Red Cross
06.2022 - 07.2022
Pet Sitter
Rover
05.2022 - 06.2023
Community Health Worker
Virtua Hospital
04.2021 - 07.2021
Nutritionist Associate
Department of Health
05.2019 - 06.2020
Nutritionist Assistant
Department of Health
03.2017 - 05.2019
Pharmacy Technician
CVS Pharmacy
09.2016 - 03.2017
Patient Access Representative
Children's Hospital of Kings Daughters
07.2016 - 10.2016
Recreational Aide/Youth Care Worker
U.S. Air Force
06.2016 - 07.2016
Conversational English Teacher
Bright School
05.2012 - 06.2016
Pharmacy Technician Trainee
CVS Pharmacy
09.2009 - 12.2009
Pharmacy Technician
Ralphs Grocery Company / Food for Less Pharmacy
09.2008 - 12.2008
Pharmacy Technician
Plaza West Pharmacy
02.2008 - 05.2008
Pharmacy Technician Intern
CVS Pharmacy
11.2007 - 01.2008
High School Diploma -
Verdugo Hills Senior High School
Pharmacy Technician Certificate - Pharmacology
Everest College - Los Angeles
Los Angeles Mission College
Tidewater Community College
University of Maryland