Dynamic professional with a proven track record at Martin County School District, excelling in technical troubleshooting and student support. Enhanced lab efficiency through effective system upgrades and developed instructional materials, fostering digital literacy. Strong communicator and collaborator, dedicated to improving user satisfaction and operational effectiveness.
Overview
5
5
years of professional experience
Work History
Computer Assistant
Martin County School District
06.2023 - 07.2025
Assisted in troubleshooting hardware and software issues for users.
Maintained inventory of computer supplies and equipment for efficient operations.
Collaborated with team members to implement system updates and upgrades.
Assisted in maintaining computer lab equipment, ensuring optimal functionality for user accessibility.
Trained new students on lab protocols, enhancing their understanding of available resources and tools.
Monitored lab usage and enforced policies to maintain a productive learning environment.
Collaborated with faculty to implement technology-based solutions for coursework requirements.
Resolved technical issues promptly, minimizing downtime and improving user satisfaction rates.
Developed instructional materials for software training, facilitating improved learning outcomes for users.
Coordinated scheduling of lab sessions to maximize resource availability and utilization efficiency.
Advised users on best practices for data storage and retrieval to prevent loss or corruption of important files.
Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
Maintained a clean, organized workspace to promote a positive learning environment for all users.
Supported all computer lab operations.
Enhanced computer lab efficiency by maintaining and troubleshooting hardware and software issues.
Handled lab equipment, cleaned keyboards, monitors, and disk drives.
Promoted digital literacy among students by guiding them in using various software programs.
Office Manager
Dt Beauty
01.2020 - 04.2023
Managed daily office operations, ensuring seamless workflow and effective communication among team members.
Developed and implemented office procedures to enhance efficiency and streamline administrative tasks.
Oversaw inventory management, coordinating supply orders to maintain optimal stock levels for operations.
Led staff training programs to improve employee performance and adherence to company policies.