Alyssa Sperlongano
Mount Vernon,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Purchase College, SUNY
01.2023 - Current
- Organized and maintained office filing system for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained timesheets and absences for students and college interns.
- Composed, typed and distributed correspondence, reports and notices.
- Supported the hiring process for new staff members by collecting application materials, scheduling interviews, and preparing offer letters.
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships with prospective parents.
Teacher Assistant
Saint Joseph's School
09.2020 - 12.2023
- Supported classroom activities, tutoring, and reviewing work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Lead Teacher
Pelham Children's Center
11.2012 - 08.2020
- Developed weekly lesson plans and activities to engage children and promote learning.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines.
- Strengthened communication skills through daily dialogue practice during circle time sessions.
- Evaluated student performance regularly through observation, assessments, and parent-teacher conferences to ensure academic growth..
- Developed and implemented behavior management plans.
Sales
American Eagle Outfitters
10.2010 - 11.2012
- Handled cash transactions efficiently
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers.
- Achieved monthly sales targets consistently.
Education
Associates in Social Sciences -
Westchester Community College
Valhalla, NY12.2024
Regents Diploma -
Good Counsel Academy
White Plains, NY06.2009
Skills
- Data entry
- Office Administration
- Microsoft Excel
- Microsoft Word
- Customer Service
- Recordkeeping
- Documentation and Recordkeeping
- Classroom Management
- Lesson Planning
- Child Development
- Strong Communication Skills
Timeline
Administrative Assistant
Purchase College, SUNY
01.2023 - Current
Teacher Assistant
Saint Joseph's School
09.2020 - 12.2023
Lead Teacher
Pelham Children's Center
11.2012 - 08.2020
Sales
American Eagle Outfitters
10.2010 - 11.2012
Associates in Social Sciences -
Westchester Community College
Regents Diploma -
Good Counsel Academy
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