Alyssa Sperlongano
Mount Vernon,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Purchase College, SUNY
2023.01 - Current
- Organized and maintained office filing system for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained timesheets and absences for students and college interns.
- Composed, typed and distributed correspondence, reports and notices.
- Supported the hiring process for new staff members by collecting application materials, scheduling interviews, and preparing offer letters.
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships with prospective parents.
Teacher Assistant
Saint Joseph's School
2020.09 - 2023.12
- Supported classroom activities, tutoring, and reviewing work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Lead Teacher
Pelham Children's Center
2012.11 - 2020.08
- Developed weekly lesson plans and activities to engage children and promote learning.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines.
- Strengthened communication skills through daily dialogue practice during circle time sessions.
- Evaluated student performance regularly through observation, assessments, and parent-teacher conferences to ensure academic growth..
- Developed and implemented behavior management plans.
Sales
American Eagle Outfitters
2010.10 - 2012.11
- Handled cash transactions efficiently
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers.
- Achieved monthly sales targets consistently.
Education
Associates in Social Sciences -
Westchester Community College
Valhalla, NY12.2024
Regents Diploma -
Good Counsel Academy
White Plains, NY06.2009
Skills
- Data entry
- Office Administration
- Microsoft Excel
- Microsoft Word
- Customer Service
- Recordkeeping
- Documentation and Recordkeeping
- Classroom Management
- Lesson Planning
- Child Development
- Strong Communication Skills
Timeline
Administrative Assistant
Purchase College, SUNY
2023.01 - Current
Teacher Assistant
Saint Joseph's School
2020.09 - 2023.12
Lead Teacher
Pelham Children's Center
2012.11 - 2020.08
Sales
American Eagle Outfitters
2010.10 - 2012.11
Associates in Social Sciences -
Westchester Community College
Regents Diploma -
Good Counsel Academy
Similar Profiles
Noor Buckles-SouirgiNoor Buckles-Souirgi
Teacher's Assistant at SUNY Purchase CollegeTeacher's Assistant at SUNY Purchase College
Alexis FikarisAlexis Fikaris
Office Assistant at SUNY Purchase College Residential LifeOffice Assistant at SUNY Purchase College Residential Life
Hannah WitthauerHannah Witthauer
Symposium Speaker at SUNY Purchase CollegeSymposium Speaker at SUNY Purchase College