Alyssa Stacy
Shallotte,NC
Summary
Dynamic professional with extensive experience in customer service and staff training at VayK Gear. Proven ability to enhance team efficiency and satisfaction through effective problem resolution and inventory management. Skilled in Microsoft Excel and committed to fostering a collaborative work environment, driving operational success and exceeding performance standards.
Overview
4
4
years of professional experience
Work History
Territorial Assistant Manager
VayK Gear
05.2024 - Current
- Assisted in daily operations, ensuring team efficiency and adherence to company policies.
- Trained new staff on operational procedures and customer service standards to enhance performance.
- Collaborated with team members to resolve customer inquiries, improving overall satisfaction ratings.
- Managed daily warehouse operations, ensuring efficient inventory management and order fulfillment.
- Operated delivery vehicles to transport goods efficiently within warehouse and designated routes.
Line Cook
Paul’s of Oak Island
01.2024 - 05.2024
- Trained new staff on kitchen procedures and safety protocols, enhancing overall team efficiency.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Improved team morale and productivity through effective communication and collaboration.
- Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
Cashier
Circle K
08.2023 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash drawer, ensuring balance at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Kitchen Shift Leader
TopGolf
12.2021 - 08.2023
- Supervised kitchen operations to ensure compliance with safety and hygiene standards.
- Trained and mentored new staff on food preparation techniques and equipment usage.
- Coordinated shift schedules to optimize workflow and enhance team performance.
- Monitored inventory levels, placing orders to maintain stock of essential supplies.
- Conducted regular team meetings to foster communication and address operational challenges.
- Managed food costs successfully by monitoring portion sizes consistently and minimizing spoilage through careful rotation practices.
Education
Bachelor of Science - Accounting
Louisiana State University
Shreveport, LASkills
- Customer service
- Staff training
- Inventory management
- Cash handling
- Problem resolution
- Staff mentoring
- Customer relations
- Microsoft Excel
- ADP
- Route Optimization Software
Timeline
Territorial Assistant Manager
VayK Gear
05.2024 - Current
Line Cook
Paul’s of Oak Island
01.2024 - 05.2024
Cashier
Circle K
08.2023 - 01.2024
Kitchen Shift Leader
TopGolf
12.2021 - 08.2023
Bachelor of Science - Accounting
Louisiana State University