Alyssa Stahl
Austin,MN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Arby's
07.2004 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Receptionist
Thrivent Financial For Lutherans
Austin, MN
01.2008 - 01.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Lyle Public School
Lyle, MN05.2004
MBA - Administrative Assistant
Riverland Community College
Austin, MN 06.2023 - Current
Skills
- Business Administration
- Google Drive
- Staff Management
- Project Management
- Staff Training
- Customer Relationship Management
- Customer Relations
- Staff Supervision
- Hiring and Staffing
- Sales Reporting
- Recruiting and Interviewing
- Directing Team Members
- Staff Development
- Cost Control
- Customer Service and Satisfaction
- Money Handling
- Training and Development
- Product and Service Knowledge
- Shift Coverage
- Orientating and Training
- Employee Performance Evaluations
- Cash Deposits and Receipts
- Employee Coaching and Mentoring
- Management Training
Timeline
MBA - Administrative Assistant
Riverland Community College
06.2023 - Current
Receptionist
Thrivent Financial For Lutherans
01.2008 - 01.2012
Assistant Manager
Arby's
07.2004 - Current
High School Diploma -
Lyle Public School