Alyssa Stephens
St. Louis,MO
Every action you take casts a vote to who you want to become
Lauren Johnson
Summary
Experienced Business Development Representative offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
7
7
years of professional experience
Skills
- Relationship building and management
- Team leadership and coaching
- Goal-oriented
- Training and development
- Lead Qualification
- Goals and performance
- Sale expertise
- Strategic thinker
- Personnel development
- Customer relations
Accomplishments
- Achieved over 150% of quota attainment 6 consecutive quarters.
- Planned and lead 3 career panel sessions for the US BDR Organization.
- Nominated as a BDR Captain for the US BDR Organization.
- Lead 10 monthly sessions for onboarding new US BDR hires.
- Collaborated with the following cross functional partners groups to drive productive change in the BDR Organization: Verticalization, Data Scientists, Salesloft, and Sales Methodology.
- 2x Global BDR of the Quarter
- 2022 Rookie of the Year
- Dream Maker's Club 2022
- Dream Maker's Club 2023
Work History
Business Development Representative
Block Inc.
04.2022 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Exceeded target individual average revenue goals year over year.
Sales Manager
Wireless Lifestyle
05.2018 - 03.2022
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Oversaw, trained and encouraged 6 sales consultants, promoting culture of efficiency and performance
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Trained and developed new associates on POS system and key sales tactics, which improved process flows
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Oversaw daily operations of start-up, including staffing and training, planogram compliance, inventory control and financial functions
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales Consultant
Wireless Lifestyle
11.2016 - 05.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Processed credit and debit card payments to complete purchasing experience
- Referred customers to various services by evaluating needs and providing recommendations
Timeline
Business Development Representative - Block Inc.
04.2022 - Current
Sales Manager - Wireless Lifestyle
05.2018 - 03.2022
Sales Consultant - Wireless Lifestyle
11.2016 - 05.2018
University of Central Missouri - , Public Relations
University of Central Missouri - , Education
Education
Public Relations
05.2017
Education
05.2017