Professional with strong organizational and time-management skills, well-prepared for operational roles. Demonstrates focus on team collaboration, adaptability to changing needs, and results-driven approach. Skilled in process optimization, inventory management, and effective communication, ensuring smooth daily operations. Known for reliability and ability to support team goals efficiently.
Overview
7
7
years of professional experience
Work History
Operations Assistant - Disability Support Services
East Carolina University
Greenville, NC
02.2026 - Current
Supported daily operations through effective scheduling.
Assisted in maintaining accurate records and documentation for operational processes.
Collaborated with team members to streamline workflows and enhance efficiency in task execution.
Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Participated in training sessions to improve knowledge of institutional policies and procedures.
Solved problems timely and effectively, ensuring customer satisfaction.
Shift Supervisor; Employee Trainer
Simply Natural Creamery & Jersey Farm
Greenville, NC
04.2024 - Current
Trained new staff on operational procedures and best practices in production.
Monitored inventory levels, coordinating with supply chain for timely replenishment.
Implemented process improvements, enhancing workflow efficiency and reducing downtime.
Resolved customer inquiries and complaints, maintaining high satisfaction levels.
Conducted performance evaluations, providing constructive feedback to team members.
Completed store opening and closing procedures and balanced tills.
Increased sales performance through effective upselling techniques and staff training initiatives.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Dance and Tumbling Instructor
Hunters Dance
Wilson, NC
03.2019 - 03.2021
Designed engaging tumbling lesson plans tailored to students' skill levels and goals.
Instructed diverse groups in proper tumbling techniques to ensure safety and skill progression.
Implemented innovative drills and practices to enhance student engagement and learning outcomes.
Facilitated goal-setting sessions with students, helping them identify short-and long-term targets for improvement within their tumbling practice.
Established strong relationships with parents and guardians, keeping them informed on their child''s progress and addressing any concerns promptly.
Organized performance showcases, promoting student achievements and enhancing community involvement.
Education
High School Diploma -
Ralph L. Fike High School
Wilson, NC
Bachelor of Arts - Psychology, Human Development And Family Sciences
East Carolina University
Greenville, NC
05-2028
Skills
Positive attitude
Attention to detail
Professional and friendly
Customer support
Event coordination
Hiring and training
Performance monitoring
Policy enforcement
Multitasking
Problem-solving abilities
Timeline
Operations Assistant - Disability Support Services
East Carolina University
02.2026 - Current
Shift Supervisor; Employee Trainer
Simply Natural Creamery & Jersey Farm
04.2024 - Current
Dance and Tumbling Instructor
Hunters Dance
03.2019 - 03.2021
High School Diploma -
Ralph L. Fike High School
Bachelor of Arts - Psychology, Human Development And Family Sciences