Alyssa Taziole

• Manage day to day operations and process EOD paperwork
• Order merchandise to ensure products are stocked
• Check in vendors properly and follow other procedures to ensure accurate inventory
• Handle guest issues
• Ensure the cleanliness of the store to ensure appearance
• Hire, develop, and take corrective action with employees
• Schedule labor within established budget
• Drive sales through appealing visual displays and upsetting techniques
• Achieved weekly, daily and monthly sales quotas
• Managed cash deposits

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• Scheduling

Completed EOD operations

• Tracking deli waste
• OperatingPOS- handled large cash advance transactions, simple credit and cash transactions, broke down drawers, dispersed new drawers using glory safe, and processed refunds
• Maintained and operated business equipment- cleaned and operated transflo machines, lottery kiosk, and processed WESTERN UNION transactions
• Managed employees- Listened to grievances, promote positive moral, and checked to ensure tasks were completed
• Crosstrained in all positions every position- ran all departments of store including maintenance, deli, and cashier
• Handled guest incidents and complaints
• Stocked cooler and sales floor
• Organized back rooms
• Changed fountain soda bibs
• Tracked attendance, and addressed continual issues to maintain efficiency with fully staffed business

• Provided excellent customer service to each guest
• Handled cash and credit card transactions
• Completed nightly Audit
• Oversaw accounts receivable; kept track of all direct bill accounts, as well as posting payments
• Kept track of taxes, making sure what we submitted monthly was accurate
• Came satisfactory resolutions guest complaints
• Performed Housekeeping duties including managing laundry room and cleaning rooms when needed
• Investigated auditing discrepancies by reconciling cash drop and credit card transactions
• Monitored hotel's budget and financial reco.
• hotal