Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Thompson

Bedford Heights,Ohio

Summary

Attentive passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Direct Support Professional (DSP)

Hattie Larlham
03.2020 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance to staff.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Assistant Guest Services Supervisor

Target
10.2018 - 03.2020
  • Trained junior team members in customer service strategies and property policies.
  • Set and managed policies for concierge services and guest relations.
  • Maintained high employee satisfaction and performance with hands-on and collaborative style.
  • Trained new employees, demonstrating best methods for serving guests.
  • Responsible for managing and directing store employees, to ensure that the sales were being met monthly and annually.
  • Took initiative in educating employees, pushing products, and collaborating with loss prevention to mitigate theft and risk.
  • Maintained organized, presentable merchandise to dive continuous sales.
  • Organized racks and shelves to maintain store visual appeal.

Cashier

Marcs Grocery
05.2017 - 10.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Supervised team members and assisted with tasks as required.
  • Trained employees with opening and closing duties as well with inventory.
  • Maintained organized, presentable merchandise to dive continuous sales.
  • Organized racks and shelves to maintain store visual appeal.

Education

High School Diploma -

Bedford High School
Bedford, OH
05.2018

Skills

  • Excellent written, oral, and verbal communication skills, attention to detail and the physical stamina
  • Social and Emotional Support to assist in positive outcomes for challenging behaviors
  • Attention to detail, especially when adhering to specific protocols and rules while carefully following instructions to care for the needs of clients
  • Ability to Lift Clients
  • Routine Adjustment
  • Ability to Lift
  • Diagnosing Patients
  • Guest services
  • Cash register operations
  • Loss prevention

Timeline

Direct Support Professional (DSP)

Hattie Larlham
03.2020 - Current

Assistant Guest Services Supervisor

Target
10.2018 - 03.2020

Cashier

Marcs Grocery
05.2017 - 10.2018

High School Diploma -

Bedford High School

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Alyssa Thompson