Alyssa Thompson
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Medical Scheduler
Gastroenterology Associates
07.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Followed up with patients to reschedule missed appointments.
- Assisted in the training of new schedulers, sharing knowledge and best practices for efficient schedule management processes.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
- Facilitated smooth communication between patients and healthcare providers, addressing inquiries or concerns related to appointments.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Domestic Manager
My Kids
06.2010 - 07.2020
- Completed errands efficiently and discreetly to support the overall functioning of the household.
- Managed event planning from conception to execution for memorable special occasions within budget constraints.
- Improved family nutrition by planning and preparing healthy meals tailored to individual preferences.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Raised my kids and husband
Education
High School Diploma -
Mauldin High School
Mauldin, SCSkills
- Appointment coordination
- Strong organization
- Adaptable and flexible
- Problem-solving
- Patient relations
- Attention to detail
- Reliability
- Critical thinking
- Team collaboration
Timeline
Medical Scheduler
Gastroenterology Associates
07.2020 - Current
Domestic Manager
My Kids
06.2010 - 07.2020
High School Diploma -
Mauldin High School
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