Enthusiastic and intelligent female seeking to enter the trades as a tile-setting apprentice. Willing to take on any task to help organization's mission succeed. Pleasant, hardworking, detail-oriented with great interpersonal skills.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Associate
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Barista
The Fresh Pot
01.2011 - Current
Honed incredible customer service skills in a fast-paced environment where I learned how to anticipate customer needs and transition with ease between tasks.
Worked alongside team members with positive reinforcement and respectful, encouraging communication.
Controlled line and crowd with quick, efficient service.
LMT
2BWell ND Clinic, Massage And Yoga Portland
12.2019 - 08.2021
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Maintained client treatment records and designed long-term care programs for return customers.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Advised clients on areas such as posture, at-home exercises and stretches.
20 years Customer Service Experience in a multitude of detail-oriented, customer-centered work environments
Graduate of prestigious 800 hour massage training program at East West College of the Healing Arts
Completed pre-med education and one year of the Naturopathic Doctor program at the National University of Natural Medicine
Volunteer Experience
Club Dust, Tecate, Mexico Built houses with teams for several families in the community
Portland Baby School, Portland, OR, Teaching kids how to make stop-motion animations
Culturally Responsive Elementary Mathematics Education (CREME), Portland, OR, Putting together a collection of children’s portraits alongside their poems for their book launch at Rosa Parks Elementary school