Alyssa Torres
Overview
5
5
years of professional experience
Work History
Quality Assurance/Technical Writer
Prestige Analytics
San Diego, CA
08.2023 - Current
- Review and correct documents for grammar, punctuation, spelling, and style accuracy
- Ensure document readability and consistency by applying formatting techniques
- Coordinate with project team to ensure timely completion of editing tasks
Bookseller
Meet Cute Romance Bookshop
08.2022 - Current
- Listen to customer interests and needs in order to provide information about titles, authors, and genres
- Handled cashier responsibilities including processing payments, creating loyalty accounts, issuing receipts, and ensuring accurate change
- Receive book and sideline shipments and verify shipments for accuracy of items, quantities, and condition
- Perform general bookshelf organization, display maintenance, and housekeeping to keep sales areas well-stocked, organized and current
- Assist with author and other book related event hosting, logistics, scheduling, and communication with publishers
- Train, integrate, and support new staff members
Academic Coach
High Tech Elementary Chula Vista
10.2020 - 05.2022
- Assisted with instruction and supervision of students with learning and/or behavioral differences
- Performed clerical support duties including completing forms, documents, and records
- Established positive, meaningful, and communicative relationships with students and parents of diverse backgrounds to assist in improving behavior, educational performance, and social relationships
- Strongly collaborated with team to determine students needs and future planning
Before and After School Care Assistant
High Tech Elementary Chula Vista
02.2019 - 10.2020
- Supervised elementary school aged students
- Maintained an organized and safe environment in classrooms and on the playground
- Provided social and emotional support for students
- Facilitated conflict resolution among students
- Created and implemented stimulating activities to enhance engagement
Education
Bachelor of Arts - English
Arizona State University
Current Online Student 01-2025
72 Credits
San Diego State University
Skills
- Effective in multitasking, prioritization, and ability to meet strict deadlines
- Strong experience in customer service and interpersonal conflict resolution
- Exceptional verbal and written communication
- High computer and technology competency
References
References available upon request.
Timeline
Quality Assurance/Technical Writer
Prestige Analytics
08.2023 - Current
Bookseller
Meet Cute Romance Bookshop
08.2022 - Current
Academic Coach
High Tech Elementary Chula Vista
10.2020 - 05.2022
Before and After School Care Assistant
High Tech Elementary Chula Vista
02.2019 - 10.2020
Bachelor of Arts - English
Arizona State University
72 Credits
San Diego State University