Qualification Summary: Client-focused Project Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new product development. Commended for innovation and creative problem-solving to address business challenges.
Overview
10
10
years of professional experience
Work History
Associate Business Project Manager
Daymon
05.2022 - 07.2023
Owned execution, project schedule, overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals
Scheduled and facilitated key project meetings, conducted team status meetings and team status schedules
Executed business plans to further strengthen and maximize territory sales and profits.
Owned relationships within H-E-B's Own Brand team and Procurement Business Development teams to understand priorities and strategy of their team.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Collaborated with supplier partners and H-E-B Team on executing new own brand product launches, private label updates, and reformulations of products.
Facilitated projects through process by working closely with cross functional teams to achieve project milestones within established timeframes
Worked well in team settings, providing support and guidance
Drafted reports and documents to improve correspondence management, schedule coordination and record keeping.
Supported business management projects by monitoring and tracking risks, issues and action items.
Managed private label product development process and timeline with retailers and suppliers from ideation to shelf
Influenced suppliers and retailer for actions and decisions that will result in project meeting deadline
Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
Worked closely with Business Managers and Supply Chain to communicate any potential roadblocks in projects and help provide execution solutions.
Mitigated business risks by working closely with staff members and assessing performance.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Proactively communicated with H-E-B teams, suppliers, internal team and/or third-party teams to ensure objectives are met
Implemented business strategies, increasing revenue and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sr Bilingual Promotions Coordinator
H-E-B Corporate Office
11.2018 - 11.2020
Developed campaigns, led marketing projects, and reported results
Wrote engaging and creative press releases for each promotion
Collaborated with sales staff to plan campaigns.
Managed day-to-day functions of promotion and marketing departments.
Worked with marketing department to create targeted advertising strategies for key customer demographics
Developed and maintained courteous and effective working relationships
Developed advertising tactics and implemented new solutions for increased brand awareness
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Assisted internal clients expand business operations through targeted advertising
Wrote engaging and creative press releases for each promotion.
Managed creation of attention-grabbing, engaging, and viral digital ads promoting product or service
Collected performance data on each promotion to better plan future events
Directed creative process for traditional and bilingual online ads
Researched and customized service proposals for clients to meet requirements and set profitable compensation scale
Developed advertising tactics and implemented new solutions for increased brand awareness.
Conducted market research to attract clients in new territories in Texas
Set up contracts, negotiated rates and hammered out service terms
Worked with designers and production staff to create high-quality and brand-specific ads
Drove traffic to location by creating and implementing promotional plans
Monitored product market and adjusted marketing plans
Created and implemented external and internal communications strategies for key company initiatives such as Type
Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
Formulated Type promotions producing Result
Monitored product development and audience response to adapt marketing and promotion campaigns accordingly
Increased longevity of accounts by providing individualized customer service and developing relationships with account holders.
Promotions Coordinator
H-E-B Corporate Office
02.2016 - 11.2018
Translated coupons for bilingual markets weekly across Texas with strong attention to detail.
Provided translations across multiple departments for store signage.
Provided 1st level support to all H-E-B stores across Texas regarding coupon functionality and redemptions
Collaborated with cross functional teams to create marketing initiatives, address platform issues, and solutions for coupon redemptions
Monitored and kept projects on strict timelines while working with multiple departments to accomplish marketing campaigns or promotions
Established relationships and acted as liaison between appropriate business departments and regions to ensure timely flow of all pending projects
Completed reports for weekly coupon redemptions and performances to report out
Communicated and worked closely with vendors to successfully fulfill coupon revenue.
Assistant Office Manager/Legal Assistant
Speights & Worrich Trial Lawyers
07.2013 - 05.2015
Drafted and Prepared Settlement Documentation for Litigation
Negotiated settlements of disputed damages where appropriate
Reviewed client case expenses and attorney fees before settlement finalization ensuring accuracy
Prepared correspondence and sent settlement checks to clients
Assisted in representation to clients denied with insurance claim disputes particularly hail damage, water damage and Catastrophic Personal Injuries
Created PowerPoint presentations for commercial cases prior to trial
Assisted in employee payroll using ADP Payroll Services
Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Translated legal documents for litigation case files
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
Education
BS - Business, Accounting
Capella University
Minneapolis, MN
07.2024
Associate of Arts -
San Antonio College
San Antonio, TX
01.2020
Bachelor of Science - Business Management
Texas Lutheran University
Seguin, TX
06.2015
Skills
Project Planning
Cross-Functional Collaboration
Project Management
Sales and Marketing
Project Development
Forecasting
Strategic Account Development
Project Goals and Milestones
Project Deadlines
Additional Information
Capella University Dean's List, 2023
H-E-B Women of Distinction 2019 Diversity and Inclusion Award
H-E-B Diversity and Inclusion Champion 2018 Award.